Caleb Garcia
Honolulu,Hawaii
Summary
Dedicated professional with strong skills in customer support and operational efficiency. Experienced in training staff and providing the best customer service possible. Joined the U.S. Army National Guard to make myself more disciplined and better in terms of communication and physical endurance.
Overview
4
4
years of professional experience
Work History
19D Cavalry Scout
US Army National Guard
Las Vegas, Nevada
02.2023 - Current
- Conducted reconnaissance missions to gather intelligence on enemy positions.
- Coordinated with team members to execute tactical maneuvers during training exercises.
- Analyzed terrain and environmental factors to inform mission planning.
- Trained junior soldiers on combat skills and operational procedures.
- Maintained equipment readiness through regular inspections and repairs.
- Maintained and operated communications equipment, such as multi-channel radios.
- Performed land navigation tasks utilizing maps, compasses, global positioning system receivers, and terrain analysis techniques.
- Utilized night vision goggles in both mounted and dismounted missions.
- Conducted reconnaissance operations to identify enemy positions and movements.
- Operated targeting and firing systems following superior's orders.
- Inspected vehicles for serviceability prior to field missions.
- Operated and maintained various weapons systems during training and combat operations.
- Executed tactical maneuvers in diverse terrains to accomplish assigned objectives.
- Participated in field exercises to practice mission-essential tasks under simulated conditions.
Valet Parking Attendant
Elite Parking
Honolulu, Hawaii
05.2022 - Current
- Provided exceptional customer service to guests during vehicle drop-off and pick-up.
- Assisted guests with luggage and provided directions to local attractions.
- Communicated effectively with team members to streamline parking operations.
- Maintained a clean and organized parking area for optimal guest experience.
- Responded promptly to guest inquiries, enhancing overall satisfaction with services.
- Safely drove a variety of vehicle makes and models, including luxury cars, vans, and SUVs.
- Managed cash transactions accurately and efficiently.
- Responsible for keeping track of all incoming and outgoing vehicles from the lot.
- Handled customer complaints in a professional manner while striving to provide satisfactory resolution.
- Transported vehicles between various locations as needed.
- Ensured customer satisfaction by providing friendly, courteous service.
- Greeted customers and provided them with parking instructions.
- Notated damages to vehicles to reduce exposure to risk and lawsuits.
- Assisted customers in loading and unloading luggage.
Client Services Manager
University of Nevada Las Vegas Student Union
Las Vegas, NV
09.2025 - 05.2026
- Coordinated client services to enhance student engagement in campus activities.
- Managed events and programs for diverse student populations at the student union.
- Set up events around campus, and delegate different tasks to my colleagues.
Night Time Manager
Makai Island Grill
Las Vegas, Nevada
11.2023 - 05.2025
- Oversaw daily restaurant operations and ensured compliance with health regulations.
- Trained new staff on operational procedures and customer service standards.
- Resolved customer complaints promptly to maintain satisfaction during night hours.
- Implemented cleaning schedules to uphold hygiene standards throughout the facility.
- Collaborated with day managers to communicate issues and streamline operations effectively.
Education
Bachelor of Arts - Criminal Justice
University of Nevada, Las Vegas
Las Vegas, NV12-2026
High School Diploma -
Henry J. Kaiser High School
Honolulu, HI05-2022
Skills
- Security protocol enforcement
- Tactical operations execution
- Equipment maintenance
- Risk assessment
- Inventory management
- Customer support
- Attention to detail
- Staff training
- Time management
- Problem solving
- Positive attitude
- Clear communication
- Following instructions
- Continuous development
- Adaptability and flexibility
- Willingness to learn
- Quality assurance
- Problem-solving
- Verbal and written communication
- Relationship building
- Leadership qualities
Timeline
Client Services Manager
University of Nevada Las Vegas Student Union
09.2025 - 05.2026
Night Time Manager
Makai Island Grill
11.2023 - 05.2025
19D Cavalry Scout
US Army National Guard
02.2023 - Current
Valet Parking Attendant
Elite Parking
05.2022 - Current
Bachelor of Arts - Criminal Justice
University of Nevada, Las Vegas
High School Diploma -
Henry J. Kaiser High School