Caleb Garza
Cleveland,TN
Summary
Adaptable Manager offers 6 years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
6
6
years of professional experience
Work History
Manager
CHA Water LLC
Cleveland , TN
2018.01 - 2023.05
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Recruited and hired qualified candidates to fill open positions.
- Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
- Minimized staff turnover through appropriate selection, orientation and training.
- Accomplished financial objectives by forecasting requirements, scheduling expenditures and preparing annual budgets.
- Established and managed yearly budgets of up to $840,000.
- Managed paperwork and necessary information required for client shipments.
- Dispatched information to service providers to schedule freight movement.
- Relayed information between drivers and recipients regarding ETA and potential delays.
- Collaborated with warehouse and other entities to coordinate physical movement of products between internal sites.
- Determined response to effectively deal with emergencies, accidents and breakdowns.
- Analyzed client orders and deadlines with available driving personnel to plan and execute assignments.
- Managed movement, sorting and loading of supplies to keep deliveries on schedule.
- Organized purchase and delivery of materials needed for various contracts.
- Checked items into computer system, printed labels and directed to storage locations.
- Verified inventory computations by comparing to physical counts of stock and investigating discrepancies.
- Abided by safety training protocols and accident preparedness procedures to maintain safe working conditions.
- Stayed informed of logistics technology advances to apply appropriate solutions and improve processes.
Education
Some College (No Degree) - Business Administration And Management
Southern Adventist University
Collegedale, TNSome College (No Degree) - Business Administration And Management
Chattanooga State Community College
Chattanooga, TNSome College (No Degree) - Criminal Justice
Cleveland State Community College
Cleveland, TNSkills
- Sales Techniques
- Teamwork and Collaboration
- Complex Problem Solving
- Technical Proficiency
- Scheduling and Coordinating
- Goal Setting
- Cost Control
- Calm Under Pressure
- Customer Service
- Customer Relationship Management
- Computer Skills
- Inventory Control
- Purchase Orders
- Attention to Detail
- Subcontractor Management
Languages
Spanish
Professional
Timeline
Manager
CHA Water LLC
2018.01 - 2023.05
Some College (No Degree) - Business Administration And Management
Southern Adventist University
Some College (No Degree) - Business Administration And Management
Chattanooga State Community College
Some College (No Degree) - Criminal Justice
Cleveland State Community College
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