- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Artificial Intelligence (AI) and Machine Learning
- DIY and Home Improvement
- Currently building a secure home network with DNS sinkhole capabilities and developing a private, self-hosted password manager to enhance personal cybersecurity Actively exploring ways to expand its functionality and deepen hands-on experience with IT infrastructure and security tools
Caleb Gomez
Winter Springs
Summary
Dynamic Patient Care Coordinator with a proven track record at Pulmonary Practice Associates, excelling in customer service, attention to detail, and confidential data handling. Recently completed a cybersecurity course through the University of Central Florida (UCF), gaining foundational knowledge in network security, threat detection, and computer systems. Demonstrates strong communication skills and a commitment to data privacy, reinforced by experience adhering to HIPAA regulations.
Currently expanding technical expertise and seeking an entry-level opportunity in IT or cybersecurity to apply growing knowledge in a professional setting and contribute to organizational security goals.
Overview
5
5
years of professional experience
Work History
Patient Care Coordinator
Pulmonary Practice Associates
05.2022 - Current
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
Meat Department Associate
Publix
03.2021 - 05.2022
- Assisted customers with special requests, such as custom cuts or specific preparation instructions, enhancing their shopping experience.
- Maximized product freshness by consistently monitoring inventory levels and rotating stock accordingly.
- Reduced shrinkage rates by conducting regular audits of perishable items, ensuring proper storage conditions were met.
Cashier
Publix
09.2020 - 02.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions.
Education
No Degree - Cyber Security
University of Central Florida
Orlando, FL07-2025
High School Diploma -
Winter Springs High School
Winter Springs, FL05-2020
Skills
- Organizational skills
- Customer service
- Technical documentation
- Policy compliance
- Strong communication skills
- Team collaboration
- Software troubleshooting
- Creative thinking
- Critical thinking
- Hardware and software installation
- Detail Oriented
Interests
Timeline
Patient Care Coordinator
Pulmonary Practice Associates
05.2022 - Current
Meat Department Associate
Publix
03.2021 - 05.2022
Cashier
Publix
09.2020 - 02.2021
No Degree - Cyber Security
University of Central Florida
High School Diploma -
Winter Springs High School
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