Caleb Greene
Forreston
Summary
Dynamic professional with a friendly demeanor and strong problem-solving skills, experienced as a UIL Officiate with TASO. Proven ability to enhance customer satisfaction through effective communication and teamwork, while consistently exceeding performance targets in fast-paced environments. Skilled in critical thinking and maintaining accuracy in high-pressure situations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
UIL Officiate
TASO
Dallas, TX
10.2024 - Current
- Skilled at working independently and collaboratively in a team environment.
- Independently makes on-field decisions regarding fouls, misconduct, and offside calls.
- Clearly and professionally communicates with coaches, players, and other officials to manage substitutions, rule interpretations, and disciplinary actions.
- Accurately documents game events, including goals, disciplinary cards, and any notable incidents, to submit to the appropriate UIL and chapter authorities.
Service Checker
HEB Grocery Store
800 US-77, Waxahachie, TX 75165
07.2024 - Current
- Actively participated in team meetings, contributing ideas for improving store efficiency and customer satisfaction.
- Maintained a clean and safe work environment by following company guidelines and reporting any hazards or issues promptly.
- Assisted customers with bagging their purchases, providing swift and attentive service.
- Exceeded performance targets consistently, demonstrating strong multitasking abilities under pressure.
- Resolved customer complaints professionally, addressing concerns with empathy and finding appropriate solutions.
- Processed both cash and card purchases and returns.
- Assisted with unloading customer carts onto conveyor belt.
- Handled cash transactions securely, adhering to strict cash handling procedures at all times.
- Enhanced customer satisfaction by accurately scanning items and processing payments in a timely manner.
Education
Associate of Arts - Business Administration
Navarro College
Corsicana, TX06-2026
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking
- Critical thinking
Accomplishments
- Won the Service Partner of the month award during the month of February at the age of 16 amongst 80 candidates.
Certification
- Comptia Security + Cybersecurity Certificate
Languages
Spanish
Native or Bilingual
Timeline
UIL Officiate
TASO
10.2024 - Current
Service Checker
HEB Grocery Store
07.2024 - Current
Associate of Arts - Business Administration
Navarro College