Adept at patient education and diagnosis, I significantly enhanced patient care and satisfaction at Truth Family Chiropractic. Leveraging medical knowledge and empathetic patient counseling, I improved outcomes and expanded the patient base through strategic networking. With collaborative efforts and continuous professional development, my skills underscore the results-driven approach and commitment to healthcare excellence that I strive for with patients. I am a detail-oriented team player with strong organizational skills and am able to handle multiple projects and tasks simultaneously with a high degree of accuracy and am a hardworking and passionate professional ready enhance and optimize patients quality of life.
Overview
14
14
years of professional experience
Work History
Doctor of Chiropractic
Truth Family Chiropractic
07.2023 - Current
Diagnosed and treated patients suffering from chronic conditions.
Participated in quality improvement initiatives to optimize clinical processes and enhance overall patient care standards.
Increased patient satisfaction with thorough assessments, clear communication, and empathetic bedside manner.
Enhanced collaboration among healthcare team members for optimal patient care delivery.
Contributed to ongoing professional development by actively participating in continuing education courses, workshops, and seminars related to clinical practice advancements.
Customized patient education materials to address diverse needs of clinic's patient population, enhancing understanding and engagement.
Enhanced patient satisfaction with empathetic communication and attentive care during consultations and treatments.
Improved patient outcomes by developing comprehensive care plans tailored to individual health conditions.
Educated patients and families on health conditions to raise awareness.
Advised patients and community members concerning diet, activity, hygiene and disease prevention.
Delivered expert consultation and referrals for appropriate and effective treatment plans.
Participated in continuing education and professional development to enhance expertise and skills.
Collected, recorded and maintained patient medical history, reports and examination results.
Treated acute and chronic conditions to reduce symptoms and improve health.
Researched and prepared resource guides, newsletters and marketing pieces.
Collaborated with marketing teams to align social media efforts.
Partnered with marketing team to attract new patients.
Organized and attended about 40 networking events, fostering valuable connections.
Identified potential business opportunities and partnerships through market research and networking activities.
Expanded patient base through cold calling, networking, and referrals from satisfied customers.
Expanded the patient base through targeted prospecting efforts and strategic networking events.
Have conducted 4 workshops about chiropractic and its relationship to the whole body, from our immune system, to our metabolism.
Optician
Optometric Associates of Warren County
10.2017 - 12.2019
Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
Filed claims with vision and medical insurance companies to garner payment for optical services.
Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction levels.
Verified and updated patient records promptly to guarantee accurate prescription information.
Enhanced patient understanding of vision care options through comprehensive explanations of insurance benefits and coverage.
Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
Conducted thorough frame adjustments to ensure optimal comfort, fit, and functionality for each customer.
Maintained a clean and organized store environment, ensuring optimal product display and easy access for customers.
Educated clients on proper eyewear maintenance techniques, extending the life of their glasses or contacts.
Reduced wait times for eyewear adjustments and repairs by efficiently managing the in-store lab and equipment.
Improved customer satisfaction by providing personalized eyewear recommendations based on individual needs and preferences.
Collaborated with optometrists to develop tailored vision care plans, addressing each patient''s unique visual needs.
Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction.
Collaborated with optometrists to verify prescriptions and ensure accuracy in lens dispensing, maintaining high-quality standards.
Provided comprehensive eye health and care education to customers, enhancing their understanding and appreciation of proper eye care.
Managed inventory effectively, ensuring diverse and adequate selection of eyewear for various customer preferences and prescriptions.
Enhanced customer trust and confidence by providing transparent information on eyewear costs and insurance coverage options.
Hyvee Meat Clerk
HyVee Foods
06.2015 - 08.2017
Collaborated with team members to achieve a well-stocked, clean, and organized work environment.
Cut meats to customer specifications and answered questions about specialty products.
Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
Prepared and packaged meat products by cutting and grinding meat to customer specifications.
Used strong communication skills to address customer inquiries or concerns promptly and professionally.
Maintained sanitation standards within the department by adhering to strict cleaning procedures and guidelines.
Worked closely with supervisors to address any discrepancies found in inventory counts or order fulfillment processes immediately.
Laborer
Pumpkin Ranch
10.2010 - 11.2015
Loaded, unloaded, and moved material to and from storage and production areas.
Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
Improved worksite efficiency by maintaining clean and organized work areas.
Performed general housekeeping and cleaning tasks.
Promoted a positive work environment by demonstrating strong teamwork and communication skills.