Caleb Gunnells
Tulsa,OK
Intuitive Empathy is a powerful ally in safety and security, you can understand someone better by placing yourself in their shoes and you use your instincts to determine their motives.
Caleb Gunnells
Summary
Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
Years of retail experience
Work History
Production Operator
SWEP North America
Tulsa, OK
04.2022 - 09.2023
- Strengthened communication skills through regular interactions with others.
- Managed time efficiently in order to complete all tasks within deadlines.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Inspected final products to assess compliance with quality standards and established tolerances.
Package Delivery Driver
Amazon.com, Inc. Or Its Affiliates
07.2019 - 01.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained clean driving record and observed relevant traffic laws to reduce risks.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.
- Assessed customer drop-off locations to identify safest areas to leave packages, hiding packages behind pillars, beside furniture, or beneath doormats to prevent theft.
Cashier Team Lead
Dollar General Store
03.2019 - 07.2019
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Received and processed customer payments.
- Restocked and organized merchandise in front lanes.
- Quickly and accurately counted drawers at start and end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Trained team members on cash register operation and cash handling.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Closing Shift Manager
Carl's Save 'N Fresh
01.2018 - 12.2018
- Utilized strategic planning skills to develop and execute emergency procedures.
- Reconciled register sales and receipts and determined if register tape matched total sales in system.
- Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
- Developed refinements to streamline closing processes.
- Secured safety of business and employees at closing time by locking doors, reducing lighting and checking surrounding areas for suspicious activity.
- Served as first contact in escalation path to resolve questions between team members, customers and third-party vendors.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Sales Associate
Wal-Mart Store
08.2009 - 12.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
High School Diploma -
06.2004
Skills
- Superior Customer Service
- File and Records Management
- Conflict Resolution Techniques
- Conflict De-Escalation
- Safety and Security
- Shift Work
- Adaptable and Flexible
- Emergency Preparedness
- Machinery Testing
- Keen Observer
- Administrative Duties
- Customer Inquiries
- Attentive and Observant
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Production Operator - SWEP North America
04.2022 - 09.2023
Package Delivery Driver - Amazon.com, Inc. Or Its Affiliates
07.2019 - 01.2022
Cashier Team Lead - Dollar General Store
03.2019 - 07.2019
Closing Shift Manager - Carl's Save 'N Fresh
01.2018 - 12.2018
Sales Associate - Wal-Mart Store
08.2009 - 12.2015
Tulsa Central High School - High School Diploma,
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