Caleb Gunnells
Tulsa,OK
Intuitive Empathy is a powerful ally in safety and security, you can understand someone better by placing yourself in their shoes and you use your instincts to determine their motives.
Caleb Gunnells
Summary
Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
Years of retail experience
Work History
Production Operator
SWEP North America
Tulsa, Oklahoma
04.2022 - 09.2023
- Strengthened communication skills through regular interactions with others.
- Managed time efficiently in order to complete all tasks within deadlines.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Inspected final products to assess compliance with quality standards and established tolerances.
Package Delivery Driver
Amazon.com, Inc. Or Its Affiliates
Broken Arrow, OK
07.2019 - 01.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained clean driving record and observed relevant traffic laws to reduce risks.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.
- Assessed customer drop-off locations to identify safest areas to leave packages, hiding packages behind pillars, beside furniture, or beneath doormats to prevent theft.
Cashier Team Lead
Dollar General Store
Broken Arrow, OK
03.2019 - 07.2019
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Received and processed customer payments.
- Restocked and organized merchandise in front lanes.
- Quickly and accurately counted drawers at start and end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Trained team members on cash register operation and cash handling.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Closing Shift Manager
Carl's Save 'N Fresh
Tulsa, OK
01.2018 - 12.2018
- Utilized strategic planning skills to develop and execute emergency procedures.
- Reconciled register sales and receipts and determined if register tape matched total sales in system.
- Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
- Developed refinements to streamline closing processes.
- Secured safety of business and employees at closing time by locking doors, reducing lighting and checking surrounding areas for suspicious activity.
- Served as first contact in escalation path to resolve questions between team members, customers and third-party vendors.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Sales Associate
Wal-Mart Store
Broken Arrow, OK
08.2009 - 12.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
High School Diploma -
06.2004
Skills
- Superior Customer Service
- File and Records Management
- Conflict Resolution Techniques
- Conflict De-Escalation
- Safety and Security
- Shift Work
- Adaptable and Flexible
- Emergency Preparedness
- Machinery Testing
- Keen Observer
- Administrative Duties
- Customer Inquiries
- Attentive and Observant
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Production Operator - SWEP North America
04.2022 - 09.2023
Package Delivery Driver - Amazon.com, Inc. Or Its Affiliates
07.2019 - 01.2022
Cashier Team Lead - Dollar General Store
03.2019 - 07.2019
Closing Shift Manager - Carl's Save 'N Fresh
01.2018 - 12.2018
Sales Associate - Wal-Mart Store
08.2009 - 12.2015
Tulsa Central High School - High School Diploma,