Caleb Hammon
Dallas,TX
Summary
Dynamic Operations Manager with over 8 years of experience driving efficiency and performance in business operations, project management, and process improvement. Proven track record in managing cross-functional teams, optimizing workflows, and delivering measurable results, including $45M+ in sales for a prominent investment group and $15M+ in revenue at a leading media firm. Expertise in vendor management, compliance, and leveraging data-driven insights to support organizational goals. Adept at collaborating with stakeholders to resolve challenges, implement innovative solutions, and ensure operational excellence.
Overview
12
12
years of professional experience
Work History
SENIOR OPERATIONS MANAGER
Worldwide Elite Investments Group
Atlanta, GA
12.2018 - Current
- Conduct capital request analysis and proformas for real estate projects, driving over $45M+ in sales revenue
- Streamline operational workflows by implementing project management tools, enhancing budget tracking & prioritization
- Implement project management tools to ensure projects are priorities and tracked from a budgetary standpoint
- Direct marketing campaigns, fostering sustained business growth and consistently exceeding annual sales targets
- Establish and monitor key performance indicators (KPIs) for the sales team, resulting in a 25% improvement in lead conversion rates and a shorter sales cycle duration
- Direct vendor onboarding, compliance assessments, and contract negotiations to optimize stakeholder outcomes
- Conduct in-depth market research to identify emerging trends and develop targeted marketing initiatives that foster sustained business growth
- Collaborate across teams to design marketing campaigns, achieving consistent annual sales growth
PROJECT MANAGER
CityThink, Inc.
Louisville, KY
09.2017 - 12.2018
- Managed and nurtured relationships with key client stakeholders, resulting in a 40% increase in retained accounts
- Led a high-performing 5-person sales team, while fostering collaboration and surpassing fundraising goals by 30%
- Achieved remarkable success in fundraising, securing grants, sponsorships, and donations, exceeding annual goals by 30%
- Raised $750k+ in scholarships, supporting 50+ students in pursuing higher education and providing seed capital for new business startups
- Created and maintained SOP database for organization to ensure all processes are documented
- Managed deliverables with content creators, ensuring project timelines and stakeholder satisfaction
SENIOR ACCOUNT EXECUTIVE
Alpha Media
Louisville, KY
05.2015 - 01.2018
- Identified and closed 100+ non-radio advertisers, generating $15M+ in revenue through local spot and digital non-spot plans
- Spearheaded key client acquisitions, expanding the client portfolio by 25% and driving significant business growth
- Developed strategic account plans, fostering long-term partnerships and ensuring high levels of client satisfaction
SENIOR ACCOUNT EXECUTIVE
C&G Tax Prep
Louisville, KY
12.2014 - 04.2017
- Expanded the client base by 30% through effective prospecting and securing key accounts within the first year
- Assisted 5k+ clients with tax compliance, optimizing financial strategies and ensuring adherence to regulatory requirements
- Conducted thorough market analysis, identified emerging trends, and provided actionable insights for product development
- Ensured efficient compliance with federal, state, and local tax laws through accurate tax return preparation
RECRUITMENT SPECIALIST
Farm Credit Mid-America
Louisville, KY
06.2013 - 05.2016
- Spearheaded recruitment efforts, hiring 200+ employees across 95 offices in alignment with organizational human capital objectives
- Prioritized and executed superior candidate experiences, enhancing employer branding and receiving positive reviews
- Consulted with stakeholders to devise and implement effective diversity recruitment strategies in a dynamic work environment
- Achieved 100% staffing fulfillment, consistently meeting aggressive hiring targets within specified timelines
Education
BACHELOR OF ARTS - COMMUNICATIONS, BUSINESS ADMINISTRATION
University of Kentucky
01.2013
GOOGLE PROJECT MANAGEMENT: PROFESSIONAL CERTIFICATE -
Coursera
05.2023
Skills
- Business Development
- Account Management
- Operational Strategy
- Negotiation
- Excel
- Data Entry
- Sales Management
- KPI Management
- Market Research
- Client Management
- Procurement
- Sourcing
- CRM Management
- Project Management
- Performance Optimization
- Team Development
- Team Leadership
- Budget Management
- Strategic Planning
- Microsoft Office Suite
- Google Workspace
- Teams
- Adobe Suite
- QuickBooks
- Salesforce CRM
- Sales Enablement Tools
- Microsoft PowerPoint
- Email Marketing Platforms
- SharePoint
Community Leadership and Volunteer Work
- Board Vice President, Professionals Association of Atlanta (PAA), 01/01/17, Present
- Marketing Specialist, Big Brothers Big Sisters of America, 01/01/16, Present
- Creator, University of Kentucky's Sarcoma Foundation Annual Basketball Tournament, 01/01/13, Present
- Volunteer, Emory Hospital, 01/01/19, Present
Timeline
SENIOR OPERATIONS MANAGER
Worldwide Elite Investments Group
12.2018 - Current
PROJECT MANAGER
CityThink, Inc.
09.2017 - 12.2018
SENIOR ACCOUNT EXECUTIVE
Alpha Media
05.2015 - 01.2018
SENIOR ACCOUNT EXECUTIVE
C&G Tax Prep
12.2014 - 04.2017
RECRUITMENT SPECIALIST
Farm Credit Mid-America
06.2013 - 05.2016
BACHELOR OF ARTS - COMMUNICATIONS, BUSINESS ADMINISTRATION
University of Kentucky
GOOGLE PROJECT MANAGEMENT: PROFESSIONAL CERTIFICATE -
Coursera
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