Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
3
3
years of professional experience
Work History
Media/ Audiovisual
The Church of Greater of Faith dba Firnat Missionary Baptist Church
01.2022 - Current
Maintained and troubleshot audio and visual equipment to minimize downtime.
Performed service and system maintenance as directed.
Programmed and operated audio-visual equipment to support seamless live events.
Monitored and adjusted sound and lighting levels to optimize live event performance.
Set up projectors, laptops and microphones for live presentations.
Pulled and terminated variety of cables.
Supported live events with well-controlled lights, sound and video streaming.
Volunteer
Rivals Camp- 8 Hours
04.2024 - 04.2024
Maintained clean, neat, and operational facilities to serve program needs.
Assisted with special events and programs.
Used strong interpersonal communication skills to convey information to others.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Volunteer
Houston Food Bank- 3 Hours
06.2021 - 06.2021
Represented organization positively and professionally while providing community with much-needed services.
Collaborated with local organizations to provide food baskets to families in need.
Exhibited excellent communications and customer service relations skills.
Education
Shadow Creek High School
Pearland, TX
05-2025
Skills
Communication
Tech Savvy
Athletic
Video Editing
Audio Editing
Camera operation
Audio recording
Problem-Solving
Clerical Support
Customer Assistance
Customer Service
Product restocking
Honorsawardsachievements
UIL Division 6A Region 3 District 22 2nd team all distinct
Social Media marketing certificate
Volunteercommunityservice
Rivals Combine, 8, 2023, 2023
Houston Food Bank, 4, 2021, 2021
References
Kala Brown, Shadow Creek High School, 11850 Broadway St, Pearland, TX, 77584, 281-245-3800, kwoodbridge@alvinisd.net
Christopher Brazzle, Shadow Creek High School, 11850 Broadway St, Pearland, TX, 77584, 281-245-3800, cbrazzle@alvinisd.net
Katrina Akita, The Church of Greater Faith, 9132 Firnat St, Houston, TX, 77016, 832-455-9910, firnatmbc.org
Schoolandcommunityactivities
Football, 2021, 2025
Track, 2021, 2025
Timeline
Volunteer
Rivals Camp- 8 Hours
04.2024 - 04.2024
Media/ Audiovisual
The Church of Greater of Faith dba Firnat Missionary Baptist Church
01.2022 - Current
Volunteer
Houston Food Bank- 3 Hours
06.2021 - 06.2021
Shadow Creek High School
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