Successful human resource candidate with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations. Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
• Drove exceptional customer service as manager of high-end automotive reconditioning, exceeding client expectations and fostering strong partnerships.
• Optimized business operations by revamping reconditioning system procedures, significantly reducing production turnaround times and strengthening client relationships.
• Proactively upsold add-on services, securing new contracts and enhancing existing business partnerships.
• Cultivated a positive work environment, fostering cooperation, teamwork, and a customer-focused mindset among employees.
• Streamlined inventory and procurement processes, guaranteeing uninterrupted operations and cost efficiency.
• Implemented total quality improvement initiatives, recognizing individual contributions and driving continuous improvement.
• Ensured smooth operations through equipment maintenance and repairs, effectively reducing operating expenses.
• Exhibited professionalism and efficiency in high-stress environments as a Data Analyst, contributing to a reconnaissance, data collection, and analysis department.
• Maintained readiness and accountability of vehicles and equipment worth over $1 million.
• Conducted surveillance operations, maintained weapons proficiency, and performed maintenance on various weapons systems.