Caleb Hering
Granbury,TX
Summary
Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations. Dependable Supervisor with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Supervisor
Henson lumber
Cresson, TX
05.2019 - Current
- Recognized by management for providing exceptional customer service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Achieved cost-savings by developing functional solutions to problems.
- Understood and followed oral and written directions.
- Completed day-to-day duties accurately and efficiently.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked with cross-functional teams to achieve goals.
- Planned and completed group projects, working smoothly with others.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated with others to discuss new opportunities.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Delivered products to customer locations on time.
- Identified needs of customers promptly and efficiently.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Directed and supervised team of 15 employees in daily operations.
- Assessed company operations for compliance with safety standards.
- Responded to customer questions regarding products, prices and availability.
- Tracked progress on projects and provided timely feedback to staff members.
- Collaborated with other departments to coordinate workflow processes between teams.
Overnight Stocker
Walmart
Burleson, TX
02.2013 - 01.2024
- Followed instructions to properly arrange merchandise items.
- Organized shelves, racks and bins to ensure product availability.
- Utilized hand truck to transport large quantities of merchandise between departments or areas within the store.
- Used proper case cutting techniques to cut and sort stock loads.
- Responded quickly to emergency situations during night shifts.
- Restocked shelves according to plan-o-grams set up by management team.
- Built displays for special promotions, sales events and seasonal items as directed by supervisor.
- Pulled items from stock using lift equipment and added to shelves or bins.
- Provided excellent customer service when assisting customers in finding desired items or answering questions about products or services offered.
- Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
- Helped unpack shipments, check contents against invoices, sort boxes into stacks for stocking purposes.
- Checked expiration dates on all food items to ensure quality control standards were met.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Picked up boxes and related trash from sales floor.
Overnight Stocker
HEB Grocery Store
Burleson, TX
02.2016 - 01.2019
- Followed instructions to properly arrange merchandise items.
- Utilized hand truck to transport large quantities of merchandise between departments or areas within the store.
- Used proper case cutting techniques to cut and sort stock loads.
- Responded quickly to emergency situations during night shifts.
- Restocked shelves according to plan-o-grams set up by management team.
- Built displays for special promotions, sales events and seasonal items as directed by supervisor.
- Organized shelves, racks and bins to ensure product availability.
- Pulled items from stock using lift equipment and added to shelves or bins.
- Provided excellent customer service when assisting customers in finding desired items or answering questions about products or services offered.
- Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Gathered assigned merchandise and transported to store floor locations using hand trucks.
- Maintained cleanliness of work area by sweeping, dusting and disposing of trash.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
Education
High School Diploma -
Crossroads Highschool
Burleson03-2013
Skills
- Can type sixty five wpm, as of now
- Familiar with Microsoft Applications
- Roughly Fifteen years of computer experience
- Forklift Certified
Timeline
Supervisor
Henson lumber
05.2019 - Current
Overnight Stocker
HEB Grocery Store
02.2016 - 01.2019
Overnight Stocker
Walmart
02.2013 - 01.2024
High School Diploma -
Crossroads Highschool
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