Caleb Hill
Bradenton,Florida
Summary
Experience Education And Training Customer-focused Retail Associate with solid understanding retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking and reliable with strong ability in task. Offering dedication and hard work. Highly organized, proactive and punctual with team-oriented mentality. . Customer assistance Payment processing POS system operation Communication People skills Organization Critical thinking Relationship building Customer service Friendly, positive attitude
Overview
6
6
years of professional experience
1
1
Certificate
Work History
Caregiver Attendant
Clearwater Senior Living
04.2022 - 05.2023
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted patients with self-administered medications.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Utilized universal precautions and infection control principles in all aspects of care.
Store Associate
Surf Style Co.
06.2021 - 03.2022
- Engaged positively with each customer, providing professional and polite support for sales and service needs
- Stocked, replenished and organized inventory to keep store merchandise fresh
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy
- Unloaded and moved merchandise to maintain aisles and set up product displays
- Cleaned shelves, counters and tables to maintain organized store.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained tidy and organized store to comply with cleanliness standards.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Briefed customers regarding shop promotions and discounts by providing coupons and flyers to increase sales.
- Worked with loss prevention in monitoring shopper behavior.
Line Cook
Caponga's Dougout Inc.
06.2020 - 03.2021
- Crafted pizzas using proper amount of dough and quantities of toppings according to specifications
- Organized food preparation stations and regularly replenished supplies
- Kept stations stocked and ready for use to maximize productivity
- Stocked freezers and refrigerators to maintain adequate supply of ingredients and products
- Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Plated and presented all dishes to match established restaurant standards.
Receptionist Clerk
The Heart Gallery
06.2017 - 06.2019
- Scheduled and confirmed appointments
- Answered and directed incoming calls using multi-line telephone system
- Served visitors by greeting, welcoming and directing to appropriate personnel
- Processed payments and updated accounts to reflect balance changes
- Sorted incoming mail and directed to correct personnel each day.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered phone promptly and directed incoming calls to correct offices.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Checked-in visitors, distributed visitor badges, and managed logbooks to comply with security initiatives.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Maintained visitor log for entering and leaving facility for security purposes.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Corresponded with clients through email, telephone, or postal mail.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Business And Clerical Occupations - Business And Clerical Occupations
Clearwater Adult Education Center
Clearwater, FL09.2015
High School Diploma -
Clearwater High School
Clearwater, FL05.2014
Skills
- General Housekeeping
- Companionship and Emotional Support
- Laptop and Tablet Operation
- Running Errands
- Housekeeping
- Task Management
- Healthy Eating
- Dining Room Support
- Ability to Lift
- Compassionate Communication
- Medication and Appointment Reminders
- Dependable and Responsible
- Heavy Lifting
- Sanitizing Surfaces
- Resident Empowerment
- Grocery Shopping
- Meal Assistance
Certification
- National Caregiver Certification Program -2023
Timeline
Caregiver Attendant
Clearwater Senior Living
04.2022 - 05.2023
Store Associate
Surf Style Co.
06.2021 - 03.2022
Line Cook
Caponga's Dougout Inc.
06.2020 - 03.2021
Receptionist Clerk
The Heart Gallery
06.2017 - 06.2019
Business And Clerical Occupations - Business And Clerical Occupations
Clearwater Adult Education Center
High School Diploma -
Clearwater High School
- National Caregiver Certification Program -2023
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