Caleb Hooper
Harbor City,CA
Summary
Driven professional with a robust background in customer service and cash handling, honed at Nijiya Market and In-N-Out Burger. Excelled in staff mentoring and conflict resolution, significantly improving team performance and customer satisfaction. Skilled in inventory stocking and maintaining high cleanliness standards, demonstrating exceptional work ethic and integrity. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
9
9
years of professional experience
Work History
Cashier/Stocker
Nijiya Market
12.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases and locate items.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Vet Technician
Blue Cross Animal Hospital
04.2015 - Current
- Handled challenging animal behavior situations calmly and effectively to ensure safety for all involved parties.
- Assisted in surgical procedures with proper preparation and sterilization techniques, ensuring a safe environment.
- Contributed to team collaboration through effective communication and cooperation with colleagues.
- Managed appointment scheduling effectively to accommodate urgent cases while maintaining daily workflow balance within the clinic setting.
- Maintained clean and sanitary conditions within the clinic by following strict sanitation protocols and guidelines.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
Warehouse Worker
USPS
04.2022 - 08.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Consistently lifted materials weighing as much as 60 pounds.
Cashier
In-N-Out Burger
08.2016 - 04.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Bachelor of Arts - Japanese
Cal State Uni. Fullerton
Fullerton, CA06.2026
Associate of Science - Kinesiology
Mt. San Antonio College
Walnut, CA06.2020
High School Diploma -
Rancho Cucamonga High School
Rancho Cucamonga, CA06.2012
Skills
- Customer Service
- Work Ethic and Integrity
- Staff Mentoring
- Inventory Stocking
- Social Perception
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
- Written and verbal communication
- Organizational abilities
- Order Taking
- Professionalism and Courtesy
- Cash register systems
- Conflict Resolution
- Product Knowledge
Languages
Japanese
Elementary
Timeline
Cashier/Stocker
Nijiya Market
12.2022 - Current
Warehouse Worker
USPS
04.2022 - 08.2022
Cashier
In-N-Out Burger
08.2016 - 04.2019
Vet Technician
Blue Cross Animal Hospital
04.2015 - Current
Bachelor of Arts - Japanese
Cal State Uni. Fullerton
Associate of Science - Kinesiology
Mt. San Antonio College
High School Diploma -
Rancho Cucamonga High School
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