Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Caleb Johnson

Victoria

Summary

Dynamic team player with a proven track record in the fast food industry, excelling in customer service and problem-solving. Recognized for enhancing customer satisfaction and streamlining operations. Skilled in cash handling and fostering collaboration, consistently achieving performance goals through effective communication and attention to detail.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Team Member

Raising Cane's Restaurants
09.2024 - Current
  • Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
  • Ensured compliance with health and safety regulations, conducting regular checks and staff training.
  • Achieved high level of customer service with thorough product knowledge and attentive assistance.
  • Reduced wait times for customers by implementing more efficient checkout process.
  • Improved customer satisfaction by quickly helping each person find desired items.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.

Team Member/Team Leader

Whatabuger
07.2023 - 08.2024
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.

Team Member

McDonald's
01.2023 - 07.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.

Education

High School Diploma -

Victoria West
Victoria, TX
06-2024

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Following instructions
  • Cash handling
  • Product knowledge
  • Organizing work stations
  • Collaboration and teamwork

Accomplishments

  • Supervised team of 5-10 staff members.

Certification

  • ServSafe food manager, Whataburger - April 7,2024-Present

Timeline

Team Member

Raising Cane's Restaurants
09.2024 - Current

Team Member/Team Leader

Whatabuger
07.2023 - 08.2024

Team Member

McDonald's
01.2023 - 07.2023

High School Diploma -

Victoria West

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