Summary
Overview
Work History
Education
Skills
Timeline
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Caleb Keck

Saint Charles,MO

Summary

Serviced-focused General Manager with 8+ years of restaurant experience, dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Possesses 4+ years of coordinating caterings, taking inventory, and working directly with distributors on top of managing the restaurant staff.

Overview

19
19
years of professional experience

Work History

General Manager

Talayna's Italian Restaurant
06.2020 - Current
  • Developed and implemented strategies to increase sales and profitability.
  • Worked directly with distributors to complete ordering and stocking in the restaurant
  • Monitored, maintained, and improved restaurant reviews, employee training, scheduling in the front and back of the house, and overall dining experience for customers
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

Lead Foreman

Twin Edge Lawn Care & Landscaping LLC
06.2015 - 06.2020
  • Assigned tasks and monitored completion of work to full satisfaction of company standards and customer requirements.
  • Oversaw day-to-day operations of 2 or more crews
  • Trained new employees and instilled best practices and compliance with protocols and regulations.
  • Inspected completed work to verify quality standards and compliance with criteria.
  • Reworked positions and workflow based on individual abilities and production targets.
  • Verified completed projects met approved time, quality, and cost estimates.
  • Monitored usage of supplies and materials to establish cost effective operations.

Server

Islamarada Fish
11.2008 - 08.2012
  • Delivered quality prompt service in a Five Star restaurant
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Laborer

James Engle Custom Homes
03.2005 - 10.2008
  • Worked alongside team to accomplish work goals according to schedule.
  • Prepared job sites by removing debris and setting up materials and tools.
  • Utilized construction tools and machinery to effectively complete job site projects.
  • Followed proper equipment operation and maintenance procedures to keep equipment in good working condition.

Education

GED -

Lee Summit High School
Kansas City, MO
05.2006

Skills

  • Extremely hardworking
  • Positive contagious attitude with
  • Experience with taking inventory and ordering directly with multiple vendors
  • Able to multi-task proficiently, especially in busy and high stress environment
  • Able to professionally resolve customer complaints satisfactorily
  • Able to supervise and manage employees and quality service in 3 story restaurant
  • Able to individual personal quality service to each guest
  • Able to coordinate staffing schedule for front and back of the house

Timeline

General Manager

Talayna's Italian Restaurant
06.2020 - Current

Lead Foreman

Twin Edge Lawn Care & Landscaping LLC
06.2015 - 06.2020

Server

Islamarada Fish
11.2008 - 08.2012

Laborer

James Engle Custom Homes
03.2005 - 10.2008

GED -

Lee Summit High School

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Caleb Keck