Caleb Kennedy
Boulder,CO
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Team Trainer
Culver's Restaurant
Johnstown, CO
11.2022 - 08.2023
- Instructed new team members on correct procedures for operations.
- Documented performance, safety, and customer service needs to improve operations.
- Conducted team training sessions, providing instruction on effective communication and problem-solving techniques.
- Recorded customer orders and communicated clearly to confirm each order.
- Communicated effectively with fellow staff members regarding customer complaints or feedback.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Provided quality customer service by adhering to company policies and procedures.
Lead Busser
Giordano's Pizza
Loveland , CO
04.2022 - 10.2022
- Greeted guests and provided them with menus.
- Made friendly conversations with customers to provide anenjoyable bar experience.
- Resolved guest complaints to maintain complete customer satisfaction.
- Wiped down and cleaned chairs, booths, and highchairs.
- Ensured cleanliness of the restaurant, including tables, chairs, floors, windows, and other surfaces.
- Greeted customers to seat patrons at tables according to availability and customer preferences.
- Assisted servers in providing outstanding customer service.
Education
Strategic Communications
University of Colorado At Boulder
Boulder, CO05-2027
High School Diploma -
Resurrection Christian School
Loveland, CO05-2023
Skills
- New Employee Training
- Operations Expertise
- Team Leadership and Supervision
- Role Modeling
- Opening and Closing Processes
- Work Ethic
- Complaint Resolution
- Customer Service
- Hospitality
- Time Management
- Calm Under Pressure
- Multitasking
- Social Media
Timeline
Team Trainer
Culver's Restaurant
11.2022 - 08.2023
Lead Busser
Giordano's Pizza
04.2022 - 10.2022
Strategic Communications
University of Colorado At Boulder
High School Diploma -
Resurrection Christian School
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