Results-driven B2B sales professional with experience in dealer prospecting, account management, and customer relations. Skilled in building strong business relationships, resolving customer needs, and supporting sales growth through follow-up and organized order processing.
Overview
6
6
years of professional experience
Work History
B2B Sales Representative
Mud Hole Custom Tackle
Oviedo, Florida
07.2022 - Current
Prospected and onboarded new dealers for Mud Hole custom tackle product lines and wholesale programs, expanding market reach.
Presented tailored blank component and tackle catalog options to business customers, enhancing product understanding.
Processed purchase orders through order management systems and sales records.
Resolved customer inquiries regarding custom rod parts, reels, and shipping details, improving customer satisfaction.
Maintained client relationships through follow-up calls and account updates.
Parts Associate
Greenway Dodge Chrysler Jeep
Orlando, FL
11.2020 - 07.2022
Assisted customers at parts counter with Mopar part requests, ensuring timely service and satisfaction.
Addressed customer inquiries, resolved issues, and processed parts sales at counter and by phone to enhance customer experience.
Searched and located correct parts for customer vehicles using catalogs and databases, improving accuracy in fulfilling requests.
Processed parts orders for retail, service, and collision repair departments.
Ensured accurate inventory levels to support parts availability. and reported shortages to parts management.