Caleb Lackey
Plano,TX
Summary
Knowledgeable Tire Technician with good customer service skills and in-depth understanding of different vehicle systems. Experienced in completing services quickly and accurately to handle high daily workload, with skill repairing leaks, balancing tires and completing alignments. Familiar with oil changes, fluid flushes and other services. Adept at learning new technical skills quickly.
Overview
1
1
year of professional experience
Work History
Tire Technician
Discount Tire
06.2023 - 09.2023
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Disposed of old tires correctly, meeting safety and environmental requirements.
- Identified problems and replaced worn tires on variety of vehicles.
Courtesy Clerk
Kroger
09.2022 - 02.2023
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Assisted customers with large purchases by carrying items to vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
- Maintained clean and tidy checkout area to optimize service delivery.
- Assisted customers with checkout process to foster prompt and smooth transactions.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Addressed customer complaints in friendly and helpful manner to restore satisfaction and loyalty.
- Handled shelf restocks and merchandised front lane areas to drive sales.
- Processed returns and refunds in accordance with store policies.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Education
High School Diploma -
Plano West Senior High School
Plano, TX03.2024
Skills
- Tire Balancing
- Parts Lubrication
- Tire Mounting
- Brake System Service
- Machinery Operation
- Customer Service
- Equipment Inspection
- Power Tool Operation
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 7 staff members.
- Managed projects for JROTC Program
- ROTC Recognition Award from American Veterans Association
- Veterans of Foreign Wars of the United States JROTC Outstanding Leadership National Award
Timeline
Tire Technician
Discount Tire
06.2023 - 09.2023
Courtesy Clerk
Kroger
09.2022 - 02.2023
High School Diploma -
Plano West Senior High School