Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Caleb Lange

Hickory,NC

Summary

Dynamic and customer-focused professional with extensive experience at Hampton Inn By Hilton, excelling in guest relations and meticulous cleaning. Proven ability to enhance satisfaction through exceptional service and attention to detail. Skilled in maintaining cleanliness and safety standards while fostering positive client interactions. Strong communicator dedicated to creating memorable experiences.

Overview

2026
years of professional experience

Work History

Hampton Inn By Hilton

Housekeeping Room Attendant

Job overview

  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
  • Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.

Olde Hickory Taproom

Host

Job overview

  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.

Olive Garden

Line Cook
11.2024 - Current

Job overview

  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Plated and presented all dishes to match established restaurant standards.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.

Powerhouse Construction

Roof Salesman
03.2025 - 04.2025

Job overview

  • Developed strong client relationships through consistent communication and exceptional customer service.
  • Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
  • Upheld high standards of customer service by promoting and upselling new products and services.
  • Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
  • Negotiated contracts with clients to secure mutually beneficial terms and conditions for both parties.
  • Promoted and up-sold products and services to meet needs of customers.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Negotiated prices, terms of sales and service agreements.

Education

Saint Steven’s High School
Hickory, NC

None from None
03.2025

Skills

  • Customer service
  • Cleaning bathrooms
  • Guest relations
  • Vacuuming and sweeping
  • Dusting furniture
  • Customer service-focused

Timeline

Roof Salesman

Powerhouse Construction
03.2025 - 04.2025

Line Cook

Olive Garden
11.2024 - Current

Housekeeping Room Attendant

Hampton Inn By Hilton

Host

Olde Hickory Taproom

Saint Steven’s High School

None from None

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Caleb Lange