Summary
Overview
Work History
Education
Skills
Timeline
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Caleb Lee

Beaverton,Oregon

Summary

Experienced Customer Service Professional with a Proven Track Record in Driving Customer Satisfaction and Loyalty Highly skilled and results-driven customer service professional with a successful history of delivering exceptional experiences and building strong customer relationships. Adept at handling diverse customer needs, resolving issues promptly and effectively, and maintaining a customer-centric focus. Demonstrated ability to exceed customer expectations, improve customer retention rates, and contribute to overall business growth.

Overview

3
3
years of professional experience

Work History

Customer Service Supervisor

Papa Murphys
10.2021 - 09.2023
  • Papa Murphys is my most recent part, job, I've worked here as a supervisor and through this role I have learned and gained customer service & customer care experience, i have also learned basic business skills whilst managing/supervising others in a fast-paced environment
  • I have also shown loyalty to they company as ive been here for nearly 2 years :)
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.

Crew Team Member

Dairy Queen Grill & Chill
11.2020 - 09.2021
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Collaborated with team members to complete orders.
  • Worked front counter, drive-thru and other areas.

Education

Associate of Science - Informational Technology & Administration

Portland Community College
Portland, OR
06.2025

Bachelor of Science - CyberSecurity & Computer Sci

Western Governors University
Portland, OR
06.2025

High School Diploma -

Aloha High School
Beaverton, OR
06.2023

Skills

  • SKILLS & INTERESTS
  • Call Center, Customer Care, Customer Service, Human Communications & Relations, Supervising
  • Computer Sci, Sports, Podcasts, Personal Investing, YouTube Workouts, Drawing & Painting, Hiking, Music &
  • Musical Instruments, Gym, Athletics, Driving

Timeline

Customer Service Supervisor

Papa Murphys
10.2021 - 09.2023

Crew Team Member

Dairy Queen Grill & Chill
11.2020 - 09.2021

Associate of Science - Informational Technology & Administration

Portland Community College

Bachelor of Science - CyberSecurity & Computer Sci

Western Governors University

High School Diploma -

Aloha High School
Caleb Lee