Caleb Lenning
Groveland,Illinois
Summary
At Sparkle Express Car Wash, I excelled in fostering customer loyalty and satisfaction, evidenced by resolving complaints with professionalism and empathy. My strong work ethic and attention to detail ensured the facility's safety and operational excellence, contributing to a consistent customer return rate. Skills in cleaning procedures and team collaboration further highlight my comprehensive capabilities.
Overview
1
1
year of professional experience
Work History
Prep Attendant
Sparkle Express Car Wash
06.2023 - 08.2024
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
- Provided exceptional customer service by promptly addressing guest needs and requests.
- Kept the car wash in excellent condition to not only keep my co-workers and myself safe, but it also kept the customers coming back
- Greeted customers and offered them assistance.
Education
High School Diploma -
Morton High School
Morton, IL05.2024
Skills
- Strong Work Ethic
- Patience and understanding
- Team player attitude
- Reliability and punctuality
- Safety awareness
- Cleaning procedures
- Complaint resolution
- Incident Reporting
- Equipment Maintenance
- Tool management
- Attention to Detail
- Time Management
Timeline
Prep Attendant
Sparkle Express Car Wash
06.2023 - 08.2024
High School Diploma -
Morton High School
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