Caleb Lewis
Bedford,TX
Summary
Resourceful Restaurant Shift Manager adept at maintaining high levels of productivity and efficiency. Specialize in staff training, inventory management, and customer service excellence. Excel in team leadership, problem-solving, and time management skills, ensuring smooth operations during every shift. Bring valuable soft skills including communication, adaptability, and conflict resolution to foster a positive dining experience for guests.
Overview
5
5
years of professional experience
Work History
Restaurant Shift Manager
McAlister's Deli
Lake Worth, TX
07.2023 - Current
- Assigned tasks to staff members and monitored their performance.
- Ensured all safety and sanitation regulations were followed in the restaurant.
- Trained new employees on proper customer service techniques and food handling protocols.
- Resolved customer complaints in a timely manner.
- Maintained inventory of supplies and equipment, ordering as necessary.
- Monitored cash registers during shifts to ensure accuracy of transactions.
- Verified that all tables were properly set with appropriate condiments and other items prior to seating customers.
- Greeted guests upon arrival, answered questions about menu offerings and made recommendations when requested.
- Analyzed operational problems such as theft and wastage, developing strategies to resolve them quickly.
- Handled closing procedures including counting money in drawers at end of shift.
Restaurant Team Member
McAlister's Deli
Cleburne, TX
01.2022 - Current
- Greeted customers and provided menus.
- Delivered food to tables in a timely manner.
- Assisted in taking customer orders and providing recommendations.
- Provided quality customer service with a friendly attitude.
- Communicated clearly with kitchen staff regarding order specifics.
- Ensured all dishes were prepared according to restaurant standards.
- Answered phone calls promptly and handled inquiries from customers courteously.
- Trained new team members on restaurant policies and procedures.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Key Holder
Sonics Drive In
Bedford, TX
01.2020 - 01.2021
- Ensured store was opened and closed in a timely manner according to company policies.
- Worked as both a carhop and as part of the kitchen staff.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Performed daily banking duties such as deposits and withdrawals of funds from registers.
Education
High School Diploma -
Homeshcooled
Cleburne, TX04-2023
Skills
- Inventory control
- Staff motivation
- Customer complaint resolution
- Task delegation
- Promotions execution
- Multitasking
- Teamwork
- Relationship building
- Training and onboarding
- Analytical thinking
- Time management abilities
- Money counting
- Analytical skills
- Investigating complaints
- Self motivation
- Work Planning and Prioritization
- Multitasking Abilities
- Time management
- Reliability
- Adaptability
- Problem-solving
- Continuous improvement
Affiliations
- Love music and playing guitar.
- play video games with friends
Accomplishments
- I have successfully trained kitchen staff for two new Mcalisters during my employment. One in stephenville and one in Sulfur Springs.
Timeline
Restaurant Shift Manager
McAlister's Deli
07.2023 - Current
Restaurant Team Member
McAlister's Deli
01.2022 - Current
Key Holder
Sonics Drive In
01.2020 - 01.2021
High School Diploma -
Homeshcooled
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