Caleb Loera

• Streamlined daily operations to enhance service efficiency and customer satisfaction.
• Developed training programs for new staff, improving onboarding experience and team productivity.
• Implemented inventory management systems, reducing waste and optimizing stock levels.
• Coordinated scheduling to ensure adequate staffing during peak hours, enhancing service quality.
• Ballanced books at begining and end of the day
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Controlled costs to keep business operating within budget and increase profits.
• Developed and maintained relationships with customers and suppliers through account development.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
• Oversaw inventory management, optimizing stock levels, and reducing waste.

• Assisted with bartending duties during high-volume shifts.
• Ensured superior service and efficiency at all times.
• Anticipated guest needs and provided proactive service.
• Demonstrated genuine hospitality while greeting and establishing rapport with guests.
• Developed knowledge about products and sales items to answer shoppers' questions.
• Addressed guest concerns and resolved all issues to guests’ satisfaction.
• Answered telephones and completed financial transactions for other team members.
• Prepared and served a variety of cocktails, wines, and non-alcoholic beverages to customers.
• Maintained cleanliness and organization of bar area to ensure efficient service delivery.

• Capitalized on industry and marketplace trends to strategize marketing solutions and enhance business operations.
• Assisted in preparing proposals and presentations tailored to client needs.
• Utilized CRM software to track leads, manage contacts, and monitor sales pipelines.
• Participated in networking events to promote services and expand professional connections.
• Delivered engaging presentations to potential clients showcasing unique product offerings that set the company apart from competitors.
• Streamlined internal processes to improve operational efficiency, reducing costs and increasing profitability.
• Implemented CRM systems for better tracking of leads and customer interactions, improving conversion rates.

• Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
• Prepared for large parties and reservations, anticipating planning and staffing needs.
• Up-sold alcoholic beverages, appetizers and desserts.
• Executed quality assurance practices to ensure positive customer dining experiences.
   
• Developed and maintained positive working relationships with others to reach business goals.
• Ensured all food was prepared on-time and according to specifications.
   
• Displayed enthusiasm and knowledge about the restaurant's menu and products.

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• Coordinated and organized all restaurant inventory.
• Motivated staff to perform at peak efficiency and quality.
• Addressed guest concerns and resolved all issues to guests’ satisfaction.
• Inventoried and restocked items throughout day.
• Delivered quality service by providing a warm and welcoming environment.

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• Analyzed market trends to inform business development initiatives and optimize growth strategies.
• Implemented process improvements that streamlined workflow and increased productivity across departments.
• Coordinated marketing campaigns that effectively communicated brand messaging to target audiences.
• Cultivated relationships with key clients, enhancing customer satisfaction and loyalty through tailored service solutions.
• Ensured that all schedules and deadlines were met by checking that tasks were completed by all necessary peers within the department.
• Provided services efficiently and with high level of accuracy.