Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
IT Technician
Louisiana State University
09.2023 - Current
Monitored systems in operation and quickly troubleshot errors.
Set up PCs, projectors and microphones for use in Zoom meetings and auditoriums.
Shift Manager
Great American Cookies/Marble Slab Creamery
09.2022 - Current
Improved overall team performance by effectively delegating tasks and providing clear instructions.
Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
Promoted a positive work environment through open communication and constructive feedback.
Program Manager for Policy Innovations at Louisiana State University/Louisiana Department of HealthProgram Manager for Policy Innovations at Louisiana State University/Louisiana Department of Health
Professor/Principal Scientist at Qatar University/Louisiana State UniversityProfessor/Principal Scientist at Qatar University/Louisiana State University