Caleb Macan
Endicott,NY
Summary
Dynamic professional with a strong background in customer service and staff management at Mountain Top View/Grove and Enjoie. Proven ability to enhance customer experiences through effective multitasking and organization with a commitment to maintaining high standards and fostering positive relationships in fast-paced environments. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
6
6
years of professional experience
Work History
Tree Service
Skuban Tree Specialist
Binghamton, NY
10.2024 - Current
- Operated chainsaws and other equipment to remove trees efficiently while adhering to safety protocols.
- Worked well in a team setting, Managed time efficiently in order to complete all tasks within deadlines.
- Proven ability to learn quickly and adapt to new situations.
Assistant Manager
Mountain Top View/Grove
Binghamton, NY
04.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized work environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed large parties and weddings with guest counts over 500 people.
Cart Barn Attendant
Enjoie
Endicott, NY
03.2020 - 04.2022
- Ensured cleanliness and maintenance of carts to enhance customer experience.
- Supported tournament operations, contributing to successful events through prompt delivery and collection of golf carts.
- Collaborated with pro shop staff to ensure seamless communication regarding golfer reservations and special requests.
- Promoted a positive guest experience with courteous interactions and attentiveness to player needs during their time at the facility.
- Upheld course appearance standards by washing, drying, and storing golf carts after each use.
Education
High School Diploma -
Union-Endicott High School
Endicott, NYSkills
- Customer service
- Customer relations
- Staff management
- Multitasking and organization
- Financial management
Timeline
Tree Service
Skuban Tree Specialist
10.2024 - Current
Assistant Manager
Mountain Top View/Grove
04.2022 - Current
Cart Barn Attendant
Enjoie
03.2020 - 04.2022
High School Diploma -
Union-Endicott High School