Caleb Masse
Guilford,ME
Summary
Proven track record in enhancing customer satisfaction and streamlining food preparation processes, demonstrated during my tenure at previous jobs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Deli Cook
Irving Big Stop
03.2024 - 06.2024
- Maintained a clean and organized workspace to ensure efficient production and adherence to food safety standards.
- Reduced wait times for customers by quickly preparing made-to-order dishes without sacrificing quality or presentation standards.
- Streamlined prep processes by creating an effective workflow that reduced preparation time without compromising product quality.
- Trained new staff members on proper cooking techniques, equipment usage, and safety protocols to maintain consistent performance levels across the team.
Red Maple Inn
Red Maple Inn
12.2022 - 07.2023
- Provided exceptional service and assistance to guests upon check-in.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Provided services efficiently and with high level of accuracy.
- Increased customer service ratings through personable service.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
Subway
SUBWAY®Restaurants
02.2021 - 11.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
Education
High School Diploma -
Piscataquis Community Secondary School
Guilford, ME06.2023
Skills
- Customer Satisfaction
- Cleaning duties
- Food Preparation
- Order Taking
- Knife Skills
- Cooking techniques
- Ingredient Knowledge
- Customer Orders
- Food presentation
- Allergen awareness
- Portion Control
- Cleaning and sanitization
- Attention to Detail
- Cooking
- Payment Processing
- Frying and sautéing
- Sauce preparation
- Scheduling and Coordination
- Weighing and Measuring
Certification
ServSafe food protection manager certification
ServSafe food handler certification
Timeline
Deli Cook
Irving Big Stop
03.2024 - 06.2024
Red Maple Inn
Red Maple Inn
12.2022 - 07.2023
Subway
SUBWAY®Restaurants
02.2021 - 11.2022
High School Diploma -
Piscataquis Community Secondary School
ServSafe food protection manager certification
ServSafe food handler certification
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