Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Caleb Massey

FARMINGTON,MO

Summary

I am a highly motivated professional with over 12 years of experience in emergency services. I have a strong work ethic, adaptability, and exceptional interpersonal skills. I have a proven ability to work independently, as part of a team, and I am eager to learn new skills needed to improve my performance on the job. I am committed to community service and collaboration with my peers, as well as neighboring agencies when needed.

Overview

6
6
years of professional experience

Work History

911 Telecommunicator

Jefferson County 911 Dispatch
House Springs , MO
03.2023 - Current
  • Coordinated response efforts between police, fire departments, EMS units, hospitals and other agencies involved in responding to an incident.
  • Maintained contact with callers until help arrived at scene.
  • Prioritized multiple simultaneous calls based on severity of incident reported by caller.
  • Updated CAD system regularly with status reports from field units on location and progress of their assignments.
  • Participated in training sessions related to new technologies used in Emergency Dispatching.
  • Provided pre-arrival instructions to callers regarding medical, fire, and other emergencies.
  • Communicated with dispatchers from other jurisdictions to coordinate mutual aid responses across county lines or state borders when necessary.
  • Monitored radio frequency for active incidents or events requiring dispatch assistance.
  • Documented all relevant details from each call in computer-aided dispatch system.
  • Received requests for non-emergency services such as tow trucks, ambulances, locksmiths. and dispatched resources accordingly.
  • Dispatched appropriate personnel to respond to emergency situations.
  • Used radio, telephone and computer system to update first responders with new information.

Firefighter

Desoto Rural Fire Protection District
DeSoto, MO
10.2019 - Current
  • Responded promptly to medical emergencies.
  • Participated in training drills and exercises to maintain proficiency in fire suppression tactics.
  • Inspected vehicles for proper operation prior to use on emergency calls.
  • Assisted in cleaning up hazardous materials following an incident scene.
  • Extinguished fires using water hoses, chemical extinguishers, smoke ejectors, and other tools.
  • Performed search and rescue operations in hazardous environments.
  • Maintained firefighting equipment, including hoses and ladders, on a daily basis.
  • Communicated effectively with crew members while performing tasks under stressful conditions.
  • Coordinated with other first responders during multi-agency responses.
  • Operated specialized equipment such as pumps, aerial ladder trucks, and hazardous material units.
  • Prepared detailed reports concerning all activities at emergency scenes.
  • Evaluated incident scenes for possible victims requiring medical attention or evacuation assistance.
  • Responded immediately to alarms for fires, vehicle accidents, and other emergency situations.
  • Administered emergency treatment and medical care to people injured in accidents and fires.

Education

High School Diploma -

Farmington Senior High School
Farmington, MO
05-2010

Skills

  • Computer-aided dispatch
  • Emergency response coordination
  • Pre-arrival instructions
  • Multi-agency communication
  • Radio operation
  • Incident documentation
  • Call prioritization
  • Critical thinking
  • Stress management
  • Team collaboration
  • Conflict resolution
  • Public safety awareness
  • Excellent communication
  • Situational awareness
  • Technical understanding
  • Emergency support
  • Decision-making

References

References available upon request.

Timeline

911 Telecommunicator

Jefferson County 911 Dispatch
03.2023 - Current

Firefighter

Desoto Rural Fire Protection District
10.2019 - Current

High School Diploma -

Farmington Senior High School

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