Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Caleb May

Hockley,TX

Summary

Experienced Sales Professional with a proven track record in retail, B2B, and B2C sales. Recognized for exceptional time management, problem-solving, and critical thinking abilities. Committed to delivering outstanding customer service and driving revenue growth.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Sales Lead

Guitar Center
05.2018 - Current
  • 5X Platinum-Level Presidents Club member- at least $1.25 million in annual sales. Averaged $110k per month in sales.
  • Up-sold warranties and complementary products to customers through persuasive marketing techniques. Member of the coveted "40/40" club- at least a 40% close rate with an average unit price of $40.
  • Provided ongoing coaching to team members about our Pro Coverage, fostering a supportive environment that encouraged professional growth and skill development.
  • Chosen by our corporate office/managers to help structure the pitch scripts for the company and provide trainings for our Houston area locations, regarding Pro Coverage.
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue for the company. Averaged 38% gross margin over the lifetime of my sales career.
  • Managed key accounts with a focus on maintaining long-term partnerships and maximizing revenue potential.

Lead Instructor/Instructor Coordinator

Guitar Center
02.2014 - 05.2018
  • Participated in professional development workshops to stay current on educational trends and best practices, applying new knowledge to enhance teaching methods.
  • Conducted ongoing assessments to track student progress, adjusting instruction as needed to ensure mastery of course content.
  • Utilized differentiated instruction techniques to accommodate the unique learning styles of each student in the classroom.
  • Developed customized curriculum for individual students to address their unique learning needs and goals.

Marketing Coordinator/Sales Associate

Bayou City Financial Advisors
01.2023 - 11.2023
  • Improved clients' financial situations through comprehensive debt analysis and customized action plans.
  • Educated patients on their benefits, coverage limits, and rights under the Medicare program, empowering them to make informed decisions about their healthcare needs.
  • Assisted in event planning efforts by coordinating logistics for audiovisual equipment setup, ensuring seamless delivery of live presentations for Medicare Workshops.
  • Developed visually engaging marketing materials to support product launches and promotions.
  • Collaborated with external agencies on advertising campaigns, ensuring alignment with overall marketing objectives and legal compliance.
  • Composed daily posts for social media and helped build a strong presence on Twitter, Facebook, and Instagram.

Senior Representative

Primerica
01.2021 - 01.2023
  • Provide a detailed Financial Needs Analysis of potential clients' personal finances with professional recommendations best suited to investment, insurable, and retirement needs
  • Required to accurately analyze a variety of financial statements including: 401k, Roth IRA, IRA, Pay stubs, Banking statements, etc.
  • Provided specialized financial planning support for clients with diverse portfolios and individual needs.
  • Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.

Payment Consultant

EPSG
10.2021 - 03.2022
  • Requires developing a steady pipeline of prospects, following up, addressing questions and concerns, and providing technical support for the processing gateway.
  • Assist merchants in understanding processing fees and discerning between interchange, interchange-plus, tiered, and flat-rate pricing models.
  • Negotiated contracts on behalf of merchants, securing favorable terms that contributed to their overall financial success and well-being.

Paraprofessional

Cypress Fairbanks ISD
08.2011 - 06.2012
  • Assisted Special ED students and Advanced Placement students; Experience teaching subjects ranging from mathematics to electronic multimedia.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.

Paraprofessional

Bryan ISD
08.2012 - 07.2014
  • Worked with emotionally troubled students; Carried out therapeutic regimens such as behavior modification and personal development programs under the supervision of special education instructors, psychologists, and speech pathologists.
  • Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
  • Collaborated with teacher to create customized classroom environment integral to students' needs.

Education

Bachelor of Science - Finance

Southern New Hampshire University
Hooksett, NH
05.2024

Associate of Science -

Lone Star College
Cypress, TX
12.2018

Skills

  • Process optimization
  • Business presentation
  • Process analysis
  • Analytical thinking
  • Time management
  • Coordination

Certification

  • TX Life Insurance (Life-01) License
  • Series 6 Securities Licensed
  • Series 63 Securities Licensed
  • CPI Certified
  • NAfME Certified

Accomplishments

    2x Bone Marrow Donor

Timeline

Marketing Coordinator/Sales Associate

Bayou City Financial Advisors
01.2023 - 11.2023

Payment Consultant

EPSG
10.2021 - 03.2022

Senior Representative

Primerica
01.2021 - 01.2023

Sales Lead

Guitar Center
05.2018 - Current

Lead Instructor/Instructor Coordinator

Guitar Center
02.2014 - 05.2018

Paraprofessional

Bryan ISD
08.2012 - 07.2014

Paraprofessional

Cypress Fairbanks ISD
08.2011 - 06.2012

Bachelor of Science - Finance

Southern New Hampshire University

Associate of Science -

Lone Star College

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Caleb May