CALEB MAY
Jacksonville,FL
Summary
Dynamic sales professional with a proven track record at Subaru of Jacksonville, excelling in upselling and customer service. Skilled in lead generation and problem-solving, I consistently enhance customer experiences and drive sales growth. My strong communication abilities and product knowledge foster lasting client relationships, ensuring repeat business and satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Associate
Subaru Of Jacksonville
Jacksonville, FL
09.2024 - Current
- Upsold additional items based on customer interests and needs.
- Handled customer complaints in a professional manner.
- Developed promotional strategies to increase sales volume.
- Assisted customers with product selection, sizing and styling.
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed credit card transactions quickly and securely.
- Attended weekly team meetings to review performance goals and objectives.
Vehicle Sales & Solutions Specialist
VOLKSWAGEN OF ST. AUGUSTINE
St. Augustine, USA
09.2022 - 09.2024
- Identified and developed new sales opportunities
- Provided brand and vehicle knowledge on vehicles to customers
- Conducted vehicle presentations and test drives
- Maintained dealerships prospect development and follow-up system
- Reported to Sales Manager regarding objectives, activities, and reviews
- Followed-up with buyers to create and nurture successful referral business
Guest Service Agent & Bell Attendant
HILTON DAYTONA BEACH OCEANFRONT RESORT
Daytona Beach, USA
05.2021 - 04.2022
- Greeted and escorted arriving and departing guests with luggage and packages
- Assisted with room moves, special luggage, deliveries, and attend the main lobby and front door, as needed
- Assisted in the maintenance, appearance and functionality of relevant equipment
- Ensured management/leadership was aware of relevant guest feedback and/or requests
Shift Manager
A1A BURRITO WORKS
01.2018 - 10.2019
- Responsible for all opening and closing duties for high volume location
- Operated and maintained a variety of food appliances and equipment
- Prepared, cooked, and assembled all menu items for customers
- Executed cash and card transactions, issuing change, and ensuring transaction accuracy
- Entrusted with regular end-of-day cash bank deposits
Education
High School Diploma -
MATANZAS HIGH SCHOOL
01.2020
Skills
- Strong Communication Skills
- Process Creation & Optimization
- Time Management
- Data Entry
- Customer Relationship Management
- Social Media
- Lead Generation & Sales
- Problem Solving
- Product knowledge
- Customer service
- Sales techniques
- Upselling strategies
- Follow-up communication
- Product demonstrations
- Client service
- Contact follow-up
- Sales development
Certification
- Microsoft 365 Fundamentals
- Adobe Photoshop CC
- Point of Sale Systems (POS)
- VIN Solutions
References
REFERENCES AVAILABLE UPON REQUEST
Timeline
Sales Associate
Subaru Of Jacksonville
09.2024 - Current
Vehicle Sales & Solutions Specialist
VOLKSWAGEN OF ST. AUGUSTINE
09.2022 - 09.2024
Guest Service Agent & Bell Attendant
HILTON DAYTONA BEACH OCEANFRONT RESORT
05.2021 - 04.2022
Shift Manager
A1A BURRITO WORKS
01.2018 - 10.2019
High School Diploma -
MATANZAS HIGH SCHOOL
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