Caleb Mazzurco
Bartender
Littleton,United States
Summary
Strategic Manager with experience leading and overseeing food prep and hospitality business activities. Strong history of devising precise and targeted business operations plans, managing costs, reviewing performance and driving change. Forward-thinking leader with expertise in setting goals, quality standards and growth initiatives while leading quick and efficient attainment of objectives.
Overview
7
7
years of professional experience
Work History
Bartender
Green Valley Ranch Beer Garden
Green Valley Ranch, CO
06.2022 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Restaurant Manager
Benihana
Denver, CO
12.2021 - 06.2022
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
General Manager
Chipotle
Littleton, CO
09.2021 - 12.2022
- Orchestrated positive customer experiences by overseeing every area of the restaurants operations.
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
- Verified accurate records and sufficient supplies by conducting weekly inventories of food, beverages, glassware and other materials.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
Apprentice General Manager
Chipotle
Littleton, CO
09.2020 - 12.2021
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Verified accurate records and sufficient supplies by conducting weekly and monthly inventories of food, beverages, and other materials.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Led and directed team members on effective methods, operations and procedures.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Kitchen Manager
Chipotle
Littleton, CO
03.2020 - 09.2020
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Developed kitchen staff through training, disciplinary action and performance reviews.
- Checked and tested foods to verify quality and temperature.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Comcast
Comcast
Denver, CO
11.2018 - 12.2019
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Plumbing
911 Rooter And Plumbing
Thorton , Co
03.2017 - 11.2018
- Measured, threaded and cut materials to correct angles.
- Installed valves, hangers, supports and flanges inside piping systems.
- Inspected sewers and piping systems to assess quality and condition.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Repaired plumbing systems, components and equipment.
- Complied with state plumbing codes throughout duration of each project.
- Appropriately fitted pipes by identifying dimensions, sizes and shapes needed to replace faulty pipes.
- Implemented maintenance and repair for fixtures, water mains, natural gas, fire systems, and backflow preventers.
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Expanded trade knowledge by networking with colleagues and participating in courses and seminars.
Plumbing
Roto-Rooter
Commerce City, CO
06.2016 - 03.2017
- Expanded trade knowledge by networking with colleagues and participating in courses and seminars.
- Obtained precise results by performing accurate hydrotesting.
- Selected type and size of piping required for each project.
- Repaired plumbing systems, components and equipment.
- Prepared detailed records of all project tasks from start to finish.
- Complied with state plumbing codes throughout duration of each project.
- Appropriately fitted pipes by identifying dimensions, sizes and shapes needed to replace faulty pipes.
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Implemented maintenance and repair for fixtures, water mains, natural gas, fire systems, and backflow preventers.
Education
High School Diploma -
Mountain Range High School
Westminster, CO05.2016
Skills
- Performance improvement
- Recruitment
- Client Account Management
- Team Leadership
- Food Preparation and Safety
- Coaching and mentoring
- Efficient multi-tasker
- Employee scheduling
- Staff training/development
Timeline
Bartender
Green Valley Ranch Beer Garden
06.2022 - Current
Restaurant Manager
Benihana
12.2021 - 06.2022
General Manager
Chipotle
09.2021 - 12.2022
Apprentice General Manager
Chipotle
09.2020 - 12.2021
Kitchen Manager
Chipotle
03.2020 - 09.2020
Comcast
Comcast
11.2018 - 12.2019
Plumbing
911 Rooter And Plumbing
03.2017 - 11.2018
Plumbing
Roto-Rooter
06.2016 - 03.2017
High School Diploma -
Mountain Range High School
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