Caleb McGill
Chattanooga,TN
Summary
Driven professional with a proven track record in customer service excellence and quality control analysis, honed at McKee Foods and other notable companies. Skilled in cash handling and management, alongside a strong ability to multitask and organize effectively. Demonstrated success in boosting customer satisfaction and exceeding sales targets through innovative strategies and a positive, professional approach.
Overview
4
4
years of professional experience
Work History
Packaging Technician
McKee Foods
Collegedale, TN
03.2023 - 12.2024
- Operated packaging machinery efficiently, adhering to safety protocols.t
- Assisted with loading trucks for delivery runs using pallet jacks and forklifts as needed.
- Performed quality control checks on products before they were shipped out, ensuring that they met all standards.
- Followed standard operating procedures for packaging processes.
Sales Associate
Modwash
Chattanooga , TN
03.2022 - 03.2023
- Tracked sales performance metrics to identify trends in market place.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Worked with fellow sales team members to achieve group targets.
- Answered customer inquiries regarding product features, pricing, and availability.
Cashier
Five Guys
Chattanooga , TN
05.2021 - 03.2022
- Balanced daily transactions on a computerized point-of-sale system.
- Answered customer questions and provided store information.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Greeted customers promptly and responded to questions.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Education
High School Diploma -
Lakeview-Fort Oglethorpe High
Fort Oglethorpe, GA05-2022
Skills
- Product restocking
- Time management skills
- Customer assistance
- Multitasking and organization
- Cash handling and management
- Customer service excellence
- Sales strategies
- Positive and professional
- Problem-solving
- Quality control analysis
- Safety and compliance
Timeline
Packaging Technician
McKee Foods
03.2023 - 12.2024
Sales Associate
Modwash
03.2022 - 03.2023
Cashier
Five Guys
05.2021 - 03.2022
High School Diploma -
Lakeview-Fort Oglethorpe High