Caleb Miller
Integrity Express Logistics
Cincinnati,OH
7
years of professional experience
Ambitious Senior Account Manager with a tenacity for increasing profits and maintaining client relationships through persuasion and fantastic communication. Dedicated to innovation, forward-thinking and modern sales techniques used to cultivate a productive workspace and long-lasting client and customer relations. Results-driven supply chain specialist with a proven track record of driving revenue growth and delivering exceptional logistics solutions. Seeking a challenging position to leverage expertise in coordinating domestic and international logistics, managing customer relationships, and optimizing supply chain operations.
Work History
Senior Account Manager
6 Years 10 Months- Achieved exceptional revenue growth, surpassing $1.2M in 2022 through strategic account management and cultivating strong client relationships
- Coordinated the logistics operations of a fleet of 100+ trucks per week, managing a wide range of shipment types including FTL, Flatbed, Oversized, Drayage, LTL, and Small Parcel
- Proficiently ensured the seamless coordination of domestic and international logistics, resulting in high customer satisfaction and repeat business.
Field Sales Account Executive
1 Year 4 Months- Acquired $270,000 in new business each quarter through effective prospecting and successful sales techniques
- Consistently secured average of 3 new customers per month, contributing to company growth and market expansion
- Managed and nurtured portfolio of 100+ customers, providing tailored logistics solutions and maintaining strong client relationships
- Demonstrated expertise in cross-border trade lanes, facilitating efficient and compliant international shipping operations.
Telesales Executive
2 Years 1 Month- Recognized as Employee of the Year for outstanding sales performance and dedication
- Consistently achieved monthly average of 11 new customer acquisitions, playing a pivotal role in revenue growth
- Drove impressive year-over-year revenue growth of 75% and shipment growth of 17%
- Proficiently utilized e-commerce platforms such as Shopify, WooCommerce, and Magento to boost sales and enhance customer experience.
Education
Bachelor of Sports Business - Sports Business, Economics, Business Management, and Marketing
Skills
Comprehensive knowledge and expertise in coordinating diverse domestic and international logistics operations
encompassing various shipment types.
Proven track record of generating revenue and acquiring new customers through relationship building and effective sales strategies.
Deep understanding of cross-border trade lanes
ensuring compliance and optimizing international shipping processes.
Proficient in utilizing e-commerce platforms such as Shopify
WooCommerce
and Magento to drive sales and improve customer experience.
Excellent communication skills with demonstrated leadership abilities and a collaborative approach.
Detail-oriented and organized
with exceptional problem-solving capabilities.
Trend Forecasting
Business Negotiation
Renewal Opportunities
Business Needs Assessment
International Markets Understanding
Strategic Selling
Accomplishments
2019 DHL EMPLOYEE OF THE YEAR
Timeline
Senior Account Manager
Integrity Express Logistics
12.2019 - CurrentRead More
Field Sales Account Executive
DHL Express, Greater Cincinnati
08.2018 - 12.2019Read More
Telesales Executive
DHL Express, Greater
07.2016 - 08.2018Read More
Northern Kentucky University, Cincinnati Region
Bachelor of Sports Business from Sports Business, Economics, Business Management, and Marketing
Read More