Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
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Caleb Miller

Caleb Miller

Cincinnati,OH

Summary

Ambitious Senior Account Manager with a tenacity for increasing profits and maintaining client relationships through persuasion and fantastic communication. Dedicated to innovation, forward-thinking and modern sales techniques used to cultivate a productive workspace and long-lasting client and customer relations. Results-driven supply chain specialist with a proven track record of driving revenue growth and delivering exceptional logistics solutions. Seeking a challenging position to leverage expertise in coordinating domestic and international logistics, managing customer relationships, and optimizing supply chain operations.

Overview

7
7
years of professional experience

Work History

Senior Account Manager

Integrity Express Logistics
12.2019 - Current
  • Achieved exceptional revenue growth, surpassing $1.2M in 2022 through strategic account management and cultivating strong client relationships
  • Coordinated the logistics operations of a fleet of 100+ trucks per week, managing a wide range of shipment types including FTL, Flatbed, Oversized, Drayage, LTL, and Small Parcel
  • Proficiently ensured the seamless coordination of domestic and international logistics, resulting in high customer satisfaction and repeat business.

Field Sales Account Executive

DHL Express, Greater Cincinnati
08.2018 - 12.2019
  • Acquired $270,000 in new business each quarter through effective prospecting and successful sales techniques
  • Consistently secured average of 3 new customers per month, contributing to company growth and market expansion
  • Managed and nurtured portfolio of 100+ customers, providing tailored logistics solutions and maintaining strong client relationships
  • Demonstrated expertise in cross-border trade lanes, facilitating efficient and compliant international shipping operations.

Telesales Executive

DHL Express, Greater
07.2016 - 08.2018
  • Recognized as Employee of the Year for outstanding sales performance and dedication
  • Consistently achieved monthly average of 11 new customer acquisitions, playing a pivotal role in revenue growth
  • Drove impressive year-over-year revenue growth of 75% and shipment growth of 17%
  • Proficiently utilized e-commerce platforms such as Shopify, WooCommerce, and Magento to boost sales and enhance customer experience.

Education

Bachelor of Sports Business - Sports Business, Economics, Business Management, and Marketing

Northern Kentucky University, Cincinnati Region
2016

Skills

  • Comprehensive knowledge and expertise in coordinating diverse domestic and international logistics operations, encompassing various shipment types
  • Proven track record of generating revenue and acquiring new customers through relationship building and effective sales strategies
  • Deep understanding of cross-border trade lanes, ensuring compliance and optimizing international shipping processes
  • Proficient in utilizing e-commerce platforms such as Shopify, WooCommerce, and Magento to drive sales and improve customer experience
  • Excellent communication skills with demonstrated leadership abilities and a collaborative approach
  • Detail-oriented and organized, with exceptional problem-solving capabilities
  • Trend Forecasting
  • Business Negotiation
  • Renewal Opportunities
  • Business Needs Assessment
  • International Markets Understanding
  • Strategic Selling

Accomplishments

2019 DHL EMPLOYEE OF THE YEAR

Timeline

Senior Account Manager

Integrity Express Logistics
12.2019 - Current

Field Sales Account Executive

DHL Express, Greater Cincinnati
08.2018 - 12.2019

Telesales Executive

DHL Express, Greater
07.2016 - 08.2018

Bachelor of Sports Business - Sports Business, Economics, Business Management, and Marketing

Northern Kentucky University, Cincinnati Region

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Caleb Miller