Summary
Overview
Work History
Education
Skills
Timeline
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Caleb Moore

Williamsport,MD

Summary

Driven and disciplined, leveraged problem-solving skills and attention to detail at Amazon to exceed pick accuracy rates, enhancing warehouse efficiency. Skilled in Microsoft Excel and warehouse safety, Always supervised teams to optimize operations, achieving significant cost savings. Made a proactive approach and clear communication fostered team development and operational improvements.

Overview

6
6
years of professional experience

Work History

Warehouse Worker/ Backup PA

Amazon
10.2022 - Current
  • Contributed to on-time order fulfillment by consistently meeting or exceeding pick accuracy rates.
  • Maintained a clean and safe working environment by following safety protocols and keeping work areas tidy.
  • Assisted in achieving cost savings by optimizing storage layouts for efficient space utilization within the facility.
  • Assisted in the training of new employees, ensuring they quickly became productive members of the team.
  • Communicated effectively with supervisors regarding issues affecting warehouse operations or performance metrics.
  • Maintained safe and clean work environment by keeping warehouse work areas neat, floors clean and goods safely stacked.
  • Loaded and unloaded trailers for receiving, dispatching, and staging of freight.
  • Partner with other Assistant Managers to assure labor allocation for a balanced and efficient shift..
  • Supervise and train between 10-30 associates per shift.
  • As a backup PA, I supervised day-to-day operations to meet performance, quality and service expectations.
  • Mentored team members to enhance professional development and accountability in workplace.
  • I tracked and monitor performance including on road ride behinds to measure on-road quality.
  • Debriefed and received all packages that are returned to station.
  • Deep dive all packages in station and make sure they followed happy path before reprocessing them.
  • DFC all customer's returns.

Cashier

Sheets
10.2020 - 10.2022
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Developed rapport and fostered brand loyalty by offering personalized service.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Supported management in implementing operational improvements such as updated training manuals or revised schedules.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Restocked and organized merchandise in front lanes.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Built relationships with customers to encourage repeat business.
  • Stocked, tagged and displayed merchandise as required.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Learned duties for various positions and provided backup at key times.
  • Identified and resolved discrepancies and errors in customer accounts.

Cook

Wingstop
09.2018 - 10.2020
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Communicated closely with servers to fully understand special orders for customers.
  • Collaborated with the management team to develop new menu items based on customer feedback and preferences.
  • Continuously updated personal knowledge about ingredient trends, nutritional demands/preferences resulting in well-informed adjustments to recipes.
  • Achieved cost efficiency by implementing effective budgeting and resource allocation strategies in the kitchen.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Measured and mixed ingredients according to precise recipes for best results.

Education

High School Diploma -

Williamsport High School
Williamsport, MD
05.2022

Skills

  • Picking and Packing
  • Warehouse Safety
  • Self-Motivated and Disciplined
  • Problem-Solving
  • Pallet Jack Handling
  • Attention to Detail
  • Heavy Lifting
  • Punctual and Dependable
  • Shipping and receiving
  • Receiving and Processing Shipments
  • Sorting and Labeling
  • Microsoft Excel
  • Clear Communication
  • Safety Protocols

Timeline

Warehouse Worker/ Backup PA

Amazon
10.2022 - Current

Cashier

Sheets
10.2020 - 10.2022

Cook

Wingstop
09.2018 - 10.2020

High School Diploma -

Williamsport High School

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Caleb Moore