Caleb Moore
Ada,OK
Summary
Dynamic professional with extensive experience as a Direct Support Professional at McCalls Chapel School, adept at developing individualized support plans and advocating for clients' rights. Proven ability to enhance client independence through compassionate caregiving and effective crisis intervention techniques, while also training and mentoring staff to ensure high-quality support and safety.
Overview
2026
2026
years of professional experience
Work History
Direct Support Professional
McCalls Chapel School
Ada, OK
2025 - 2026
- Developed individualized support plans to enhance client independence and engagement.
- Facilitated daily living activities, promoting skill development and personal growth for clients.
- Collaborated with interdisciplinary teams to assess needs and implement effective care strategies.
- Trained and mentored junior staff on best practices for client support and safety protocols.
- Monitored client progress, documenting changes and adjusting care plans as needed for optimal outcomes.
- Advocated for clients' rights, ensuring access to necessary resources and services within the community.
- Implemented behavior management strategies to promote positive interactions and reduce incidents.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Assisted disabled clients to support independence and well-being.
Night Shift Lead
Harps Grocery
Harrah, OK
03.2024 - 03.2025
- Supervised night operations to ensure efficient workflow and adherence to company policies.
- Trained and mentored new team members on procedures and safety protocols.
- Coordinated inventory management, optimizing stock levels for overnight replenishment.
- Implemented process improvements that enhanced productivity during peak hours.
- Monitored team performance, providing feedback to enhance operational effectiveness.
- Resolved customer inquiries and complaints promptly to maintain high satisfaction levels.
- Conducted regular inspections of work areas to ensure cleanliness and compliance with health standards.
Manager
Little Ceasers Pizza
Harrah, OK
03.2023 - 03.2024
- Supervised daily operations to ensure efficient service delivery and adherence to company standards.
- Trained and mentored staff on food safety protocols and customer service excellence.
- Streamlined inventory management processes, reducing waste and optimizing stock levels.
- Implemented employee scheduling systems to enhance labor efficiency and coverage.
- Fostered a positive team environment, enhancing employee morale and retention rates.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Kitchen Manager
Sonics Drive In
Harrah, OK
03.2022 - 03.2023
- Supervised daily kitchen operations to ensure compliance with food safety standards.
- Trained and mentored staff on cooking techniques and equipment usage.
- Managed inventory levels, reducing waste through efficient stock rotation practices.
- Implemented new menu items based on customer feedback and seasonal ingredients.
- Conducted regular inspections of kitchen equipment to ensure operational efficiency.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Manager in Training
Marcos's Pizza
Norman Ok
03.2020 - 03.2021
- Assisted in daily operations, ensuring efficient workflow and customer satisfaction.
- Trained new staff on pizza preparation and customer service standards.
- Monitored inventory levels, coordinating timely restocking of supplies.
- Implemented health and safety protocols to maintain cleanliness and compliance.
- Collaborated with team members to resolve customer issues promptly and effectively.
- Handled day-to-day customer or client questions via telephone or email.
- Gained knowledge of company policies, protocols and processes.
- Assisted with onboarding of new employees by providing training and development resources.
Manager
Chicken Express
Norman, OK
05.2019 - 2020
- Supervised daily operations to ensure efficient service delivery and customer satisfaction.
- Trained and mentored staff on food safety protocols and operational procedures.
- Implemented inventory management practices to reduce waste and improve stock accuracy.
- Developed staff schedules to optimize labor efficiency during peak hours.
- Enhanced customer experience through effective complaint resolution strategies.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Improved safety procedures to create safe working conditions for workers.
Education
High School Diploma -
Latta Public High School
Ada, OK05.2022
Skills
Individualized support plans
Daily living activities
Interdisciplinary collaboration
Client advocacy
Medication administration monitoring
Crisis intervention techniques
Progress documentation
Team supervision and training
Customer service excellence
Inventory management optimization
Time management
First aid and safety
Client support
Compassionate caregiving
Housekeeping tasks
Timeline
Night Shift Lead
Harps Grocery
03.2024 - 03.2025
Manager
Little Ceasers Pizza
03.2023 - 03.2024
Kitchen Manager
Sonics Drive In
03.2022 - 03.2023
Manager in Training
Marcos's Pizza
03.2020 - 03.2021
Manager
Chicken Express
05.2019 - 2020
Direct Support Professional
McCalls Chapel School
2025 - 2026
High School Diploma -
Latta Public High School