Caleb Murley
Swartz Creek
Summary
Resourceful Commercial Lines Account Manager known for high productivity and efficient task completion. Possess specialized skills in risk management, policy customization, and client relationship building. Excel in communication, problem-solving, and time management to deliver exceptional service and support to clients.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Commercial Lines - Account Manager
Trucordia
Lansing
08.2022 - Current
- Ensured accuracy of all documentation including applications, invoices, certificates of insurance.
- Remained current on latest industry trends by gaining comprehensive knowledge of financial and insurance products, services, and best practices.
- Prepared financial agreements and invoiced transactions for client accounts.
- Monitored clients' insurance coverages to ensure changing needs were met.
- Liaised with clients to aid in purchasing appropriate insurance products to protect commercial assets.
- Developed appropriate quotes based on risk information.
- Conducted account reviews to identify opportunities for additional revenue or cost savings.
- Complete service request for all types of business regarding policy changes, certificates, & accords.
Machine Operator
Foam Partners
Rochester Hills
01.2022 - 08.2022
- Unload finished products from machines onto conveyors or other transport systems.
- Collaborate with other departments when necessary for successful completion of projects.
- Assisted with troubleshooting issues that arose with facility production processes.
- Perform periodic maintenance on machines such as cleaning and lubrication.
- Trained personnel on safe handling procedures for hazardous materials used during production processes.
- Performed daily inspections of plant systems, identifying potential problems and taking corrective action as needed.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
Advertising/Front Office Staff
Tri Canine Campus
Clarkston
09.2020 - 01.2022
- Encouraged and improved cross-department internal communication.
- Facilitated internal communication by distributing memos and announcements.
- Followed up with customers after their stays to ensure satisfaction with services provided.
- Managed all front office operations including staff scheduling, training and supervision.
- Answered and directed phone calls to appropriate staff members.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Offered reception coverage to relieve staff during absences or breaks.
Advertising/Front Office Staff
Clever Canine Dog Training
Waterford
10.2017 - 05.2020
- Encouraged and improved cross-department internal communication.
- Facilitated internal communication by distributing memos and announcements.
- Planned writing project stages and outlines and organized output to improve workflow.
- Wrote copy for client advertising campaigns.
- Developed and implemented advertising campaigns to increase brand awareness.
- Monitored competitors' activities in order to remain competitive in the marketplace.
Videographer / Editor
Krave Marketing
Holly
11.2016 - 11.2017
- Professional real estate photography & videos
- Created video content for The Michigan Area Home Show that aired on NBC 25
- Used a Matterport to create real estate virtual tours
- Film and edited with a team to make video content for businesses
- Created graphics for social media & print such as mailers, posters, etc
Videographer
The Green Way Outdoors
Holly
10.2016 - 08.2017
- Filmed a hunting show aired Internationally on the Pursuit Channel, WILD TV (Canada), Alive TV, and Other Platforms like Roku, Amazon Fire, Apple TV
- Use DLSR cameras to take photos during hunts for social media Use
- Create graphics such as media kits and posters for social media & print
Education
Digital Media Arts Diploma/Certificate - Digital Media
Specs Howard School of Media Arts
Farmington Hills, MI06.2016
High School Diploma - General Studies, Video Production
Fenton High School
Fenton, MI06.2015
P & C License - Commerical Insurance
Active P & C License
Skills
- Policy writing
- Risk assessment
- Client management
- Insurance documentation
- Customer service
- Attention to detail
- Time management
- Intermediate knowledge of Microsoft Excel, Word, PowerPoint, and Adobe
- Agency Management Systems: Applied Epic, AMS 360, and Salesforce
Certification
- P & C License
References
References available upon request.
Timeline
Commercial Lines - Account Manager
Trucordia
08.2022 - Current
Machine Operator
Foam Partners
01.2022 - 08.2022
Advertising/Front Office Staff
Tri Canine Campus
09.2020 - 01.2022
Advertising/Front Office Staff
Clever Canine Dog Training
10.2017 - 05.2020
Videographer / Editor
Krave Marketing
11.2016 - 11.2017
Videographer
The Green Way Outdoors
10.2016 - 08.2017
Digital Media Arts Diploma/Certificate - Digital Media
Specs Howard School of Media Arts
High School Diploma - General Studies, Video Production
Fenton High School
P & C License - Commerical Insurance
Active P & C License
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