Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Caleb Ornelas Lujan

Odessa,TX

Summary

Dynamic Field Service Technician with a proven track record at Taillift Forklifts, excelling in troubleshooting and repair. Recognized for enhancing customer satisfaction through exceptional service and proactive maintenance. Skilled in electrical troubleshooting and fostering teamwork, consistently delivering timely solutions that minimize downtime and optimize equipment performance.

Overview

7
7
years of professional experience

Work History

Field Service Technician

Taillift Forklifts Rental and Equipment
07.2024 - Current
  • Responded quickly to emergency maintenance requests
  • Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
  • Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
  • Operated hand tools and power equipment according to company safety procedures.
  • Established positive customer relationships by providing punctual, cost-effective solutions.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Followed safety procedures to avoid injuries in field.
  • Managed on-site and off-site installation, repair, maintenance, and test tasks.
  • Reduced downtime with proactive identification of potential issues during regular site visits and routine inspections.
  • Discussed and recommended service options with customers.
  • Troubleshoot, repairs and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.

Shop Technician

Asco Equipment
01.2024 - 07.2024
  • Kept shop clean, organized and stocked with supplies.
  • Contributed to a safer work environment by consistently following safety protocols and procedures.
  • Supported team members with technical expertise, helping to resolve complex issues and improve overall performance.
  • Repaired parts, components and assemblies to correct malfunctions.
  • Helped team meet customer service deadlines by working quickly and minimizing errors.
  • Efficiently managed multiple tasks, ensuring all projects were completed on time without compromising quality.

Level 3 Technician

Schwerman Trucking
02.2023 - 01.2024
  • Contributed to successful project outcomes by providing expert guidance during planning stages, ensuring alignment with stakeholder requirements and industry standards.
  • Increased network stability by monitoring performance metrics and addressing potential problems before they escalated.
  • Maximized resource utilization by performing routine audits of IT assets and reallocating as needed for optimal performance.
  • Maintained high levels of operational efficiency through continuous process improvements, identifying opportunities for cost savings where possible.
  • Decreased downtime for critical systems through proactive maintenance and troubleshooting procedures.
  • Mentored junior technicians, sharing valuable knowledge and best practices to enhance team capabilities overall.

Field Service Technician

Sunstate Equipment
08.2022 - 02.2023
  • Responded quickly to emergency maintenance requests for timely on-call support.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Improved equipment uptime by conducting regular preventive maintenance and timely repairs.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Tested systems, noting issues and completing preventive maintenance.
  • Worked with diverse types of weather and ground conditions.
  • Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
  • Checked, repaired and repacked survival equipment to meet specifications.
  • Managed on-site and off-site installation, repair, maintenance, and test tasks.

Shop Mechanic

Asco Equipment
10.2021 - 09.2022
  • Provided thorough documentation of completed repairs, facilitating seamless communication between mechanics and administrative staff.
  • Increased repeat business through exceptional customer service and clear communication of repair progress.
  • Collaborated with team members to diagnose complex mechanical issues and develop effective solutions.
  • Optimized workflow by maintaining an organized workspace, enabling easy access to tools and resources needed for efficient job completion.
  • Prioritized urgent requests effectively, ensuring prompt attention to critical repairs without compromising ongoing projects'' timelines.
  • Changed oils, inspecting brakes and replace filters to perform preventive maintenance services on heavy equipment.
  • Maintained meticulous records of all repair work that was made to machines and equipment.

Mechanic

Agile Oilfield Services
01.2021 - 09.2021
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.

Level 1 Technician

Premier Truck Group
09.2018 - 05.2019
  • Change oil and full maintenance to truck and trailers.
  • Repair any light duty repairs ect. Drive lines,brakes,air leaks,and wheel seals

Education

Associate - Auto And Diesel Mechanic

Odessa College
Odessa, TX
08-2021

High School Diploma -

Presidio Highschool
Presidio, TX
05-2018

Skills

  • Problem-solving
  • Troubleshooting and repair
  • Positive attitude
  • Field repairs
  • Customer service
  • Preventive Maintenance
  • Technical troubleshooting
  • Teamwork and coordination
  • Mechanical aptitude
  • Have my own tools
  • Valid Driver's license
  • Power tools operation
  • Repair and installation
  • Installation and maintenance
  • Electrical troubleshooting
  • Schematic interpretation
  • Route planning
  • Fault diagnosis
  • Equipment inspection
  • Safety assessment
  • Diagnostic testing
  • Equipment Repair
  • Work orders
  • Reading wiring diagrams
  • Power tools
  • Mechanical background
  • Hand tools proficiency
  • Heavy equipment repair
  • Excellent communication
  • Welding skills

Accomplishments

  • Resolved product issue through consumer testing.

Languages

Spanish
Full Professional

Timeline

Field Service Technician

Taillift Forklifts Rental and Equipment
07.2024 - Current

Shop Technician

Asco Equipment
01.2024 - 07.2024

Level 3 Technician

Schwerman Trucking
02.2023 - 01.2024

Field Service Technician

Sunstate Equipment
08.2022 - 02.2023

Shop Mechanic

Asco Equipment
10.2021 - 09.2022

Mechanic

Agile Oilfield Services
01.2021 - 09.2021

Level 1 Technician

Premier Truck Group
09.2018 - 05.2019

Associate - Auto And Diesel Mechanic

Odessa College

High School Diploma -

Presidio Highschool

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