Caleb Penna
Browns Mills,New Jersey
Summary
Dedicated Substation Operator with a strong background in high voltage equipment operation and technical problem solving. Experienced in monitoring systems for abnormalities, executing safety protocols, and training new operators to enhance team performance and safety standards.
Overview
5
5
years of professional experience
Work History
Substation Operator
PSEG
Somerset, New Jersey
05.2023 - Current
- Operated high voltage equipment, ensuring safety and reliability in operations.
- Monitored substation systems for abnormalities and performed routine inspections.
- Assisted in troubleshooting electrical issues, coordinating repairs to minimize downtime.
- Responded to emergencies, executing safety protocols to protect personnel and equipment.
- Trained new operators on safety procedures and equipment handling, enhancing team competency.
Underground Mechanic assistant
PSEG
Somerset, New Jersey
02.2023 - 05.2023
- Diagnosed mechanical issues in underground systems to ensure operational efficiency.
- Conducted routine maintenance on equipment and machinery to uphold safety standards.
- Collaborated with team members to troubleshoot and resolve technical problems effectively.
Operations Customer Service Specialist
PSEG
Newark, New Jersey
09.2022 - 01.2023
- Resolved customer inquiries and issues regarding utility services, enhancing customer satisfaction.
- Managed service requests through internal software, streamlining response times.
- Coordinated with field staff to ensure timely completion of services, improving overall customer experience.
Commercial Sales Manager
AutoZone
Toms River, New Jersey
02.2021 - 03.2022
- Built relationships with key accounts to enhance repeat business and customer loyalty.
- Managed inventory levels to support seamless commercial sales operations.
- Coordinated supplier deliveries to meet timelines for commercial clients.
Education
High School Diploma -
Liberty Christian School
Howell Township, NJ05-2018
Skills
- High voltage operations
- Utility operations
- Electrical troubleshooting
- SCADA systems
- Monitoring systems
- Equipment maintenance
- Technical problem solving
- System distribution
Timeline
Substation Operator
PSEG
05.2023 - Current
Underground Mechanic assistant
PSEG
02.2023 - 05.2023
Operations Customer Service Specialist
PSEG
09.2022 - 01.2023
Commercial Sales Manager
AutoZone
02.2021 - 03.2022
High School Diploma -
Liberty Christian School