Caleb Raab
Salisbury,MD
Summary
Detail-oriented professional with experience in customer service and horticulture. Expertise in effective communication and team collaboration, committed to driving project success and enhancing customer and employee satisfaction.
Overview
1
1
year of professional experience
Work History
Horticultural Assistant
Salisbury University
Salisbury, MD
06.2025 - Current
- Monitored condition of plants, flowers, trees, and shrubs in designated areas for optimal health management.
- Contributed to seasonal planting initiatives and maintenance tasks through effective teamwork.
- Gathered materials and prepared sites for landscape design projects to facilitate timely completion.
- Executed regular watering and pruning routines, promoting healthy plant development.
Customer Service Representative
Wendy's
Salisbury, Vermont
08.2024 - 06.2025
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Collaborated with team members to ensure efficient service during peak hours.
- Monitored food quality and freshness, adhering to health standards.
- Trained new employees on customer service protocols and operational procedures.
Education
MBA - Business Administration
Salisbury University
Salisbury, Maryland, MD05-2029
Bachelor of Arts - Psychology
Salisbury University
Salisbury, Maryland, MD05-2028
Skills
- Project management
- Team collaboration
- Customer service
- Effective communication
- Problem solving
- Data analysis
- Conflict resolution
- Activity planning
- Patience and empathy
- Interpersonal and written communications
Accomplishments
- First Class Boy Scout
- MIP, Varsity HS football
References
References available upon request.
Timeline
Horticultural Assistant
Salisbury University
06.2025 - Current
Customer Service Representative
Wendy's
08.2024 - 06.2025
MBA - Business Administration
Salisbury University
Bachelor of Arts - Psychology
Salisbury University