Summary
Overview
Work History
Education
Skills
Timeline
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Caleb Reed

Riverview,FL

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

7
7
years of professional experience

Work History

Shift Leader Manager

McDonald's Fast Food Restaurant
01.2023 - Current
  • Trained and mentored new employees to maximize team performance.
  • Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
  • Adapted quickly to changing circumstances during shifts by reallocating resources effectively while maintaining a high level of customer satisfaction.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Established clear lines of communication within the team, promoting collaboration and efficient problem-solving capabilities among staff members.
  • Coordinated maintenance activities to ensure a clean, inviting atmosphere for customers and employees alike.
  • Monitored employee performance through regular check-ins and informal conversations, proactively addressing concerns early on to maintain productivity levels.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Managed inventory levels for optimal stock availability, resulting in reduced waste and increased profit margins.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Tracked receipts, employee hours, and inventory movements.
  • Excelled in every store position and regularly backed up front-line staff.
  • Built relationships with customers and managed accounts to drive revenue and profit.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.
  • Collaborated with other leaders and executives to direct workflow and support operations.

Skilled Laborer

Platinum Protective Coatings
06.2019 - 09.2020
  • Cleaned the truck bed thoroughly to remove any dirt, grease, or debris. Use a pressure washer if available.
  • Sand the bed surface lightly to promote adhesion. This step helps the liner to stick better to the surface.
  • Mask off any areas you don't want to be coated, such as the edges of the bed or any parts of the truck you don't want to be accidentally sprayed.
  • Used problem-solving skills to troubleshoot unexpected issues during construction projects while minimizing delays or additional costs involved in resolving them.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Maintained safe work environments by following established safety protocols and regularly inspecting equipment for potential hazards.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.

Landscaper

Todd's Lawn Care
09.2017 - 08.2019
  • Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
  • Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.

Education

High School Diploma -

Brandon High School
Brandon, FL
05.2023

Skills

  • Employee Training
  • Technical knowledge
  • Cash Handling
  • Training and mentoring
  • Accurate money handling
  • Compliance understanding
  • Handling Customer Complaints
  • Relationship Building
  • Flexible Schedule
  • Team Collaboration and Leadership
  • Problem-Solving
  • Fast Learner

Timeline

Shift Leader Manager

McDonald's Fast Food Restaurant
01.2023 - Current

Skilled Laborer

Platinum Protective Coatings
06.2019 - 09.2020

Landscaper

Todd's Lawn Care
09.2017 - 08.2019

High School Diploma -

Brandon High School

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Caleb Reed