Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caleb Sheller

Pataskala

Summary

Experienced operations and team management professional with a strong background in leadership, customer service, staff development, and business operations. Proven ability to lead high-performing teams, improve operational efficiency, manage budgets and inventory, and deliver excellent customer experiences in fast-paced environments. Recognized for strong communication, problem-solving, adaptability, and organizational skills that transfer effectively across management, operations, customer service, and administrative roles.

Overview

8
8
years of professional experience

Work History

General Manager

McDonald's
Pataskala, OH
10.2018 - Current

- Manage all aspects of daily business operations for a high-volume restaurant environment.

- Lead, supervise, and develop team members to maintain productivity, accountability, and customer service standards.

- Coordinate employee scheduling and staffing to ensure efficient coverage during peak business hours.

- Train employees on operational procedures, company policies, food safety standards, and customer service expectations.

- Monitor inventory levels and oversee supply management to reduce waste and maintain operational efficiency.

- Handle customer concerns and feedback professionally to improve customer satisfaction and strengthen retention.

- Ensure compliance with health, safety, and operational regulations while maintaining a safe work environment.

- Conduct audits and review financial and operational records to maintain accuracy and accountability.

- Support business growth by improving team performance, operational consistency, and service quality.

- Demonstrate strong leadership in a fast-paced environment requiring multitasking, adaptability, and quick decision-making.

Education

No Degree - Music Production, Recording, And Engineering

Liberty University
Lynchburg, VA

High School Diploma -

Watkins Memorial High School
Pataskala, OH
05-2021

Skills

    - Team Leadership & Staff Development

    - Operations Management

    - Customer Service Excellence

    - Scheduling & Workforce Coordination

    - Training & Onboarding

    - Inventory & Supply Management

    - Budget Oversight

    - Communication & Relationship Building

    - Problem Solving & Decision Making

    - Time Management & Multitasking

    - Process Improvement

    - Conflict Resolution

Timeline

General Manager

McDonald's
10.2018 - Current

No Degree - Music Production, Recording, And Engineering

Liberty University

High School Diploma -

Watkins Memorial High School