Caleb Shelton

Pal's Sudden Service

07.2017 - Current

Lead day-to-day shift operations and management of a multimillion-dollar restaurant location.
Represent the brand at a world-class level to help the brand grow.
Scheduled 70 employees on a weekly basis to ensure proper coverage to meet customers' needs.
Lead employee training to ensure all processes are executed at 100% to standard at all volume levels.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Ordered product 2-3 times a week to ensure store was fully stocked while also ensuring costs are controlled.
Managed cost controls including food, paper, labor, and maintenance.
Helped management grow into leadership roles for the company and store.
Monitored sales trends to adjust pricing strategies for optimal profitability.
Oversaw preventative maintenance to ensure all equipment was functioning perfectly.
Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
Oversaw daily operations to maintain store cleanliness and organization.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Ensured employees and managers had a positive attitude to create a "happy to be here" work culture,