Caleb Soliday
Noblesville,United States
Summary
I am a highly motivated leader who enjoys developing and training teams and individuals to become successful. I have experience in managing over 40+ employees and leaders in different areas of the retail and restaurant businesses.
Overview
9
9
years of professional experience
Work History
Commercial Team Manager
IKEA
04.2024 - Current
- Co-operate with the Commercial SFM & Bistro Manager to enhance the link between the IKEA Restaurant & Café and the Swedish Food Market.
- Empower, support and coach co-workers on the job to help them perform better and grow.
- Ensure our guests are always in focus and strive to make them smile. Meet and serve our guests showing empathy and care. Willing to listen and support them with an attitude based on the IKEA values.
- Empower and encourage team to take immediate action to meet the needs of guests and give input on how to continuously improve our meeting with them.
- Actively develop successors to ensure I meet the succession needs of the IKEA store.
Coach(Assistant Mgr)
Walmart
02.2023 - 04.2024
- Leads and develops teams effectively by teaching, training, and actively listening to associates.
- Communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction
- Ensuring customer needs, complaints, and issues are successfully resolved; developing and implementing action plans to correct deciencies; and providing process improvement leadership to ensure a high quality customer experience.
Overnight Operations Leader
Target
07.2022 - 02.2023
- Ensuring on time truck unloads to improve speed of dispersing freight on salesoor.
- Delegating tasks strategically to team members to create a better outcome for the upcoming shifts.
- Overseeing back room for cleanliness and organization.
- Creating a fun and inclusive work environment for team members to promote longevity within the team
Store Manager
GNC
11.2021 - 07.2022
- Responsibilities included daily sales, customer service and all ordering of product needed for the store
- Hired, trained, supervised, motivated and developed employees
- Responsible for ordering all supplies needed to successfully keep the business open.
- Input data to prepare daily sales reports and regularly use weekly and monthly data to develop sales and promotional strategies.
- Maintained outstanding store condition and visual merchandising standards
GM Trainee
Pizza Hut
06.2021 - 11.2021
- Actively involved in all shift work, helping staff where necessary to maintain ow of service and high service standards.
- Ensures prompt, friendly service according to company guidelines.
- Handles verbal and written guest complaints immediately.
- Monitors and maintains adequate food and beverage inventories.
- Completes daily reports and documents on a timely basis. Directs overall activities and performance of hourly staff
Support Manager
Walmart
01.2016 - 03.2019
- assist management with the supervision of associates in most all areas of the store.
- assign/delegate tasks and follow up to make sure assigned duties are finished.
- providing excellent customer service by acknowledging customer, identifying customers needs and assisting with purchases.
- Supervise up to 50 associates to include customer service mangers, department managers, and sales oor associates.
- Responsible For maintaining store standards and Business functionality in store manager absence.
- Primary responsibility is to insure a smooth transition between shifts. Trained managers and employees at all positions
Education
Associates in Business Management -
Ivy Tech Community College
Skills
- Detail Oriented
- Team Motivator
- Creative
- Leadership
- Time Management
Timeline
Commercial Team Manager
IKEA
04.2024 - Current
Coach(Assistant Mgr)
Walmart
02.2023 - 04.2024
Overnight Operations Leader
Target
07.2022 - 02.2023
Store Manager
GNC
11.2021 - 07.2022
GM Trainee
Pizza Hut
06.2021 - 11.2021
Support Manager
Walmart
01.2016 - 03.2019
Associates in Business Management -
Ivy Tech Community College
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