Caleb Sonnier

• Collaborated with team members to streamline service calls, improving response time for customer needs.
• Trained new technicians on best practices for HVAC maintenance and repair techniques.
• Implemented inventory control measures to reduce waste and improve parts availability for repairs.
• Developed troubleshooting guides enhancing team problem-solving capabilities during service calls.

• Developed and implemented quality control procedures to enhance product consistency.
• Conducted regular inspections and audits to ensure compliance with industry standards.
• Trained team members on quality assurance practices and protocols for optimal performance.
• Analyzed defect trends to identify root causes and drive process improvements.
• Trained people as they came in

Diagnosed, a c's dehumanifiers and line haters, gas heaters.

• Assisted technicians in installing heating and air conditioning systems efficiently.
• Ensured tools and equipment were maintained and organized for optimal workflow.
• Collaborated with team members to troubleshoot installation challenges on-site.
• Supported compliance with safety regulations during installation processes.