Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Caleb Supplee

Mountville,PA

Summary

Dedicated Biobehavioral Health graduate with a an understanding of empathy and proactive care. Several years of experience with volunteer work and understanding of empathy and proactive care. Proficient in implementing specialized programs for individuals with intellectual, mental, emotional and developmental disabilities. Caring and well-organized with outstanding interpersonal, communication and social skills.

Overview

4
4
years of professional experience

Work History

Cashier

Giant Food Stores
State College, PA
03.2023 - Current
  • Discounted purchases by scanning and redeeming coupons.
  • Worked closely with front-end staff to assist customers.
  • Checked personal identifications during alcohol and tobacco sales.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Greeted customers promptly and responded to questions.

Associate

Panera
Rohrestown, PA
06.2021 - Current
  • Handle customer transactions and problems
  • Handled incoming calls from customers regarding orders or other inquiries.
  • Encouraged customers to sign up for loyalty programs or store credit cards.
  • Make and serve food orders
  • Followed cleaning and sanitation guidelines to meet health and OSHA requirements.

Cashier

Kohls Department Store
Lancaster, PA
12.2020 - 02.2021
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Offered customers carry-out service at completion of transaction.
  • Answered customer questions and provided store information.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Maintained work area and kept cash drawer organized.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.

Shift Manager

Saladworks Cafe
Centerville, PA
08.2019 - 03.2020
  • Helped employees accomplish tasks during peak periods.
  • Communicated with other shift managers to facilitate continuum of customer service.
  • Responded quickly and effectively to emergency situations as they arose.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Upheld company standards and compliance requirements for operations.
  • Calculated labor and equipment requirements and production specifications using standard formulas to boost sustainability.
  • Assisted in resolving escalated customer service issues in a timely manner.

Education

Bachelor of Science - BioBehavioral Health

Penn State University
Pablo, MT
05-2024

High School Diploma -

Hempfield Highschool
Lancaster, Pa
06-2020

Skills

  • Returns Processing
  • Cash Register Operation
  • ID Verification
  • Customer Service
  • Report Preparation
  • Proficient in SPSS and Excel
  • Issue Resolution
  • Records Maintenance
  • Time Management Skills

Affiliations

Volunteer Activities:

  • Hurricane Relief work, Thirst Ministries, Barranquitas PR, June 2019
  • Camp aid at Boys and Girls Club, New Kensington, Pa July 2017
  • Summer Camp 1-to-1 buddy for special needs children, Manor Church Lancaster, Pa. June-August 2016-2018
  • Hurricane Relief Worker, Group Missions Trip, Long Island NY, July 2016

Timeline

Cashier

Giant Food Stores
03.2023 - Current

Associate

Panera
06.2021 - Current

Cashier

Kohls Department Store
12.2020 - 02.2021

Shift Manager

Saladworks Cafe
08.2019 - 03.2020

Bachelor of Science - BioBehavioral Health

Penn State University

High School Diploma -

Hempfield Highschool
Caleb Supplee