Enthusiastic professional with a background in logistics and customer service, excelling in appointment scheduling and team coordination. Achieved measurable success in improving stock accuracy and reducing operational stockouts through strategic planning. Strong interpersonal skills foster positive relationships with clients, enhancing loyalty and repeat business. Ready to contribute to a dynamic team with a commitment to excellence.
Work History
Logistics processor
11 Months
Nordstrom | 2025.09 - Current
Executed inventory replenishment strategies that improved stock availability and reduced stockouts.
Facilitated the preparation of shipping documentation, ensuring accuracy and compliance with international shipping regulations
Implemented inventory management systems that improved stock accuracy by 10%
Conducted weekly inventory accuracy tests
Manage stockroom
Participated in cross-training initiatives to enhance team versatility and operational flexibility within the logistics department.
Sales Associate
2 Years 2 Months
Nordstrom Rack | 2023.07 - 2025.09
Exceeded monthly sales targets by utilizing customer engagement strategies and product knowledge.
Participated in regular team meetings to discuss goals, share feedback, and strategize for success.
Provide exceptional customer service and create a welcoming environment for all shoppers.
Specialize in driving sales.
Offer assistance to customers in finding products
Maintain a clean work area, organized and free of clutter.
Developed and maintained strong relationships with clients to foster loyalty and repeat business.
Engaged in ongoing product knowledge training to stay informed about new arrivals and industry trends.
Sales Associate
2 Months
Nike | 2025.05 - 2025.07
Assist in sales
Greet customers
Product knowledge
Customer Service Representative
1 Year 1 Month
Munchies | 2021.10 - 2022.11
Maintain customer satisfaction with forward-thinking strategies focused on addressing customers’ needs and resolving concerns.
Operate register for business sales with excellent accuracy levels.
Perform cash, card and check transactions to complete customer purchases.
Provided exceptional customer service by promptly addressing inquiries and resolving issues, resulting in a 91% customer satisfaction rating
Education
- Finance
Los Angeles Southwest College | Los Angeles, United States | 01.2027