Caleb Thomas

Organized and led daily camp activities including swimming, arts and crafts, and sports for youth development.
- Facilitated group problem-solving sessions to foster teamwork and build positive camper relationships.
- Ensured camper safety in various outdoor environments by providing attentive supervision and support.
- Maintained accurate documentation such as attendance logs, incident reports, and medical forms.
- Promoted team-building through structured exercises like trust falls, scavenger hunts, and ropes courses.
- Managed inventory of camping supplies and ensured readiness of equipment for daily use.
- Offered emotional support to campers experiencing homesickness or adjustment challenges.
- Coordinated and led group activities for both campers and fellow counselors to enhance team collaboration.

- Maintained accurate records of customer interactions and transactions to support customer engagement.
- Set up meetings with potential clients and listened to their wishes and concerns to inform sales strategy.
- Negotiated deals and handled complaints or objections using effective problem resolution techniques.

- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Assisted in training new employees on shift operations to support team collaboration.
- Resolved customer complaints promptly and professionally using problem resolution skills.
- Performed basic maintenance tasks such as replacing broken equipment parts as needed.
- Supervised and led employees to maintain productivity and customer service levels.
- Checked orders for quality and completeness to ensure customer satisfaction.