Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caleb Wallgren

Machesney Pk,Illinois

Summary

Resourceful and personable service coordinator with deep knowledge in facilitating communication and providing appropriate solutions. Offering strong organizational, problem-solving, and communication skills. Collaborative and determined to meet deadlines in fast-paced environment. Optimal solutions with fast-paced deadlines and extreme conditions.

Overview

2
2
years of professional experience

Work History

Service Coordinator Supervisor

Meijer
12.2021 - Current
  • Developed and implemented quality control and assurance procedures for service projects to deliver high standards of work on client projects.
  • Managed and coordinated service teams to achieve successful completion of service projects.
  • Developed and maintained database of service providers and vendors for easy and quick access to list of qualified providers for different jobs.
  • Communicated with clients and service providers to provide updates on work progress.
  • Resolved customer complaints and issues to drive satisfaction and loyalty.
  • Coordinated and monitored service activities to confirm work met all requirements.

Maintenance and Janitorial

MedPlus Neck And Back Pain Center
02.2022 - 07.2022
  • Operated varied hand and power tools to complete repairs.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Followed safety protocols to minimize workplace accidents.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Inspected and maintained equipment to keep items in top working condition.

Education

Associate of Arts - Associate of Arts

Rock Valley College
Rockford, IL
03.2024

Skills

  • Utilized management plan for optimal Service Monitoring and Evaluation
  • Resource Utilization
  • Community Liaison
  • Rapport and Trust Building
  • Notetaking and Documentation
  • Optimal coordination and supervisor skills

Timeline

Maintenance and Janitorial

MedPlus Neck And Back Pain Center
02.2022 - 07.2022

Service Coordinator Supervisor

Meijer
12.2021 - Current

Associate of Arts - Associate of Arts

Rock Valley College
Caleb Wallgren