Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caleb Ward

Frisco,TX

Summary

Energetic Crew Member offering outstanding skills in customer service, food safety, and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Determined individual eager to apply customer service and organizational skills. Meticulous with a sharp eye for cleanliness and orderliness. Strong work ethic and excitement to create a warm and welcoming environment for movie-goers.

Overview

4
4
years of professional experience

Work History

Pizza Hut

Pizza Hut
08.2023 - Current
  • Greeted guests pleasantly and answered menu questions.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Operated register to process payments and collect cash payment for order totals.
  • Used cash registers and calculators to prepare bills, accept payments and make change.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Used proper techniques to prepare food and ingredients.
  • Prepared food orders, cooking on grill and operating fry station.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Concessions Worker

Gateway Twin Cinema
05.2019 - Current
  • Worked with team to provide stellar service during busy periods and meet customer demands.
  • Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
  • Maintained clean, organized workspace according to operational standards.
  • Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
  • Handled cash and processed payments, sorting bills, and maintaining records of transactions.
  • Communicated with customers to prepare food items and drinks, complying with requests and preferences.
  • Consistently provided friendly service to promote better customer engagement.
  • Monitored inventory and notified management of deficiencies or shortages.
  • Responded to customer complaints to help resolve issues.
  • Demonstrated knowledge of food safety and sanitation standards for compliance with regulations.
  • Implemented customer service policies to create positive experiences and encourage repeat patronage.
  • Inspected stock to guarantee adequate quantity to meet customer demands.
  • Followed advanced COVID-19 safety protocols, keeping customers, and colleagues safe despite pandemic conditions.
  • Accurately operated cash register to process customer payments.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Reconciled receipt totals, cash and credit payments to address shortages.

Cook

Sonic
09.2021 - 05.2022
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Communicated closely with servers to fully understand special orders for customers.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Maintained food safety and sanitation standards.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.
  • Trained and supervised cooking staff to expertly meet daily needs.

Education

High School Diploma -

Clinton High School
Clinton, AR
05.2023

Skills

  • Operational Standards
  • Station Preparation
  • Food Safety Procedures
  • Customer Needs Assessments
  • Portion Sizes
  • Sandwich Artistry
  • Kitchen Cook Lines
  • Sandwich Assembly
  • Reheating and Cooldown Procedures
  • Verbal and Written Communication
  • Food Preparation and Safety
  • Time Management
  • Sanitation Practices
  • Cash Register Operations

Timeline

Pizza Hut

Pizza Hut
08.2023 - Current

Cook

Sonic
09.2021 - 05.2022

Concessions Worker

Gateway Twin Cinema
05.2019 - Current

High School Diploma -

Clinton High School

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Caleb Ward