Caleb West
Adel,IA
Summary
Dependable professional with a proven ability to establish rapport and trust, enhancing clients' quality of life through effective support in daily living tasks. Experienced in the hospitality industry, excelling in fast-paced environments while consistently delivering exceptional customer service and satisfaction. Demonstrates strong teamwork and adaptability, effectively responding to evolving needs and challenges. Highly skilled in multitasking, managing customer inquiries, and maintaining a clean, organized workspace, while fostering a positive atmosphere through excellent communication skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Package Handler
FedEx Ground / Silvester Distributing Inc.
Grimes, IA
02.2024 - Current
- Operated conveyor systems to facilitate efficient package sorting and distribution.
- Ensured adherence to safety protocols while handling packages in fast-paced environment.
- Collaborated with team members to optimize loading processes and improve workflow efficiency.
- Conducted quality checks on incoming shipments to maintain accuracy and service standards.
- Trained new hires on operational procedures, safety measures, and equipment usage.
- Monitored inventory levels and reported discrepancies to management for resolution.
DSP
Phoenix House Foundation
Newton, IA
11.2023 - 03.2024
- Facilitated client intake and assessment processes, ensuring comprehensive data collection and documentation.
- Developed individualized treatment plans in collaboration with multidisciplinary teams to address client needs.
- Monitored client progress, adjusting care strategies based on ongoing evaluations and feedback.
- Conducted group therapy sessions, fostering a supportive environment for peer interaction and personal growth.
Liquidator
Office Depot
Brownsville, TX
09.2022 - 12.2022
- Managed liquidation processes to optimize inventory turnover and reduce excess stock.
- Coordinated with suppliers to facilitate timely product returns and minimize financial losses.
- Developed efficient workflows for processing returned merchandise, improving turnaround times significantly.
- Trained team members on best practices for inventory management and liquidation procedures.
Retail Sales Associate
Goodwill Industries
Brownsville, TX
05.2022 - 09.2022
- Assisted customers in product selection, ensuring a positive shopping experience.
- Operated point-of-sale systems accurately for transactions and returns.
- Maintained organized merchandise displays to enhance store aesthetics and accessibility.
- Trained new staff on operational procedures and customer service standards.
- Managed inventory levels through regular stock checks and restocking efforts.
Server/Waiter
C&C Wings
Brownsville, TX
08.2020 - 01.2021
- Delivered exceptional customer service in high-volume dining environment.
- Managed food and beverage orders efficiently to ensure timely delivery.
- Collaborated with kitchen staff to maintain smooth service operations.
- Trained new team members on menu offerings and service standards.
- Implemented upselling techniques, enhancing overall customer experience.
- Maintained cleanliness and organization of dining area for optimal guest satisfaction.
Education
Bachelor of Arts - Pscyhology
The University of Texas Rio Grande Valley
Edinburg, TX04-2027
High school diploma - undefined
Rivera High School
Brownsville, TX05-2021
Skills
- Food Handling
- Sales
- Customer service
- Guest Services
- Busser
- Food Safety
- Serving Experience
- Cashiering
- Catering
- Technology sales
- Merchandising
- Retail Sales
- Kitchen Experience
- Organizational Skills
- POS
- Phone etiquette
- Communication
- Heavy lifting
- Team collaboration
- Warehouse safety
- Package unloading
- Adaptable to change
- Truck loading and unloading
- Workplace cleanliness
- Label reading
- Shipping and receiving
- Product packing
- Maintaining equipment
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
Certification
Driver's License
- DCA - Direct Care Aide
Timeline
Package Handler
FedEx Ground / Silvester Distributing Inc.
02.2024 - Current
DSP
Phoenix House Foundation
11.2023 - 03.2024
Liquidator
Office Depot
09.2022 - 12.2022
Retail Sales Associate
Goodwill Industries
05.2022 - 09.2022
Server/Waiter
C&C Wings
08.2020 - 01.2021
High school diploma - undefined
Rivera High School
Bachelor of Arts - Pscyhology
The University of Texas Rio Grande Valley
Additional Information
Authorized to work in the US for any employer