Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
Hi, I’m

Caleb White

San Antonio,TX
Caleb White

Overview

14
years of professional experience
1
Certification

Work History

IHOP
San Antonio, TX

Server

Job overview

  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Served food and beverages promptly with focused attention to customer needs.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Processed orders and sent to kitchen employees for preparation.
  • Answered customers' questions, recommended items, and recorded order information.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality.
  • Increased sales significantly by upselling higher-end products to customers.
  • Checked guests' identification before serving alcoholic beverages.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Inspected dishes and utensils for cleanliness.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

Shipley's Donuts
San Antonio, TX

Bakery Team Member
03.2023 - 05.2023

Job overview

  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked well in a team setting, providing support and guidance.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Applied effective time management techniques to meet tight deadlines.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Learned and adapted quickly to new technology and software applications.
  • Gained strong leadership skills by managing projects from start to finish.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Developed strong communication and organizational skills through working on group projects.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Identified issues, analyzed information and provided solutions to problems.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.
  • Self-motivated, with a strong sense of personal responsibility.

Wendys
Dayton, OH

Manager
12.2022 - 05.2023

Job overview

  • Cross-trained existing employees to maximize team agility and performance.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Onboarded new employees with training and new hire documentation.
  • Accomplished multiple tasks within established timeframes.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

KFC Taco Bell
San Antonio, TX

Cook Shift Leader
2015.02 - 2023.05 (8 education.years_Label & 3 education.months_Label)

Job overview

  • Identified issues, analyzed information and provided solutions to problems.
  • Skilled at working independently and collaboratively in a team environment.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Developed strong communication and organizational skills through working on group projects.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Gained strong leadership skills by managing projects from start to finish.
  • Self-motivated, with a strong sense of personal responsibility.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Learned and adapted quickly to new technology and software applications.
  • Exercised leadership capabilities by successfully motivating and inspiring others.

Continental Concessions
Columbus, OH

Package Handler
07.2016 - 11.2023

Job overview

  • Assembled, sealed, and loaded packages into correct trucks.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Loaded package containers onto forklifts and transported into packaging areas.
  • Followed verbal and written instructions to properly move and ship products.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Monitored and tracked shipment progress to confirm on-time delivery.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Followed safety regulations to maintain safe work environment.
  • Built strong relationships with customers and vendors through excellent customer service.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.
  • Stored and secured packages in designated areas to prevent damage and theft.
  • Maintained accurate records of incoming and outgoing packages and shipments for future reference.
  • Communicated regularly with supervisors to provide information on delays and issues with shipments.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Helped train new employees in safe practices and warehouse procedures.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Assembled pallets and crates for secure transportation of materials.
  • Maintained clean, orderly work environment free of hazards.
  • Strapped items down over protective padding to secure throughout transportation.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Operated equipment while observing standard safety procedures.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.
  • Managed warehouse operations and verified proper shipment procedures.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.

Waffle House Restaurant
Wapakoneta, Ohio

Master Grill Operator
01.2023 - 03.2023

Job overview

  • Cross-trained existing employees to maximize team agility and performance.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Onboarded new employees with training and new hire documentation.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved marketing to attract new customers and promote business.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Managed and motivated employees to be productive and engaged in work.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Improved safety procedures to create safe working conditions for workers.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Established team priorities, maintained schedules and monitored performance.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.

Taco Bell
Sidney, OH

Manager
08.2021 - 09.2022

Job overview

  • Cross-trained existing employees to maximize team agility and performance.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Onboarded new employees with training and new hire documentation.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved marketing to attract new customers and promote business.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Managed and motivated employees to be productive and engaged in work.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Improved safety procedures to create safe working conditions for workers.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Established team priorities, maintained schedules and monitored performance.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.

Dennys
Dayton, OH

Cook/SErver
10.2010 - 07.2012

Job overview

  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Communicated closely with servers to fully understand special orders for customers.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Developed relationships with local suppliers to obtain freshest ingredients available.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Suggested actionable improvements to streamline training procedures.
  • Monitored food quality and presentation to maintain high standards.
  • Managed opening and closing shift kitchen tasks.
  • Trained and supervised cooking staff to expertly meet daily needs.
  • Prepared and served various food items in fast-paced [Type] environment.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.
  • Planned menus for different events, seasons and customer requests.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Adjusted recipes based on ingredient availability or customer request.
  • Measured, weighed and mixed appropriate ingredients according to recipe directions.
  • Identified inefficiencies leading to improved productivity.
  • Maintained food safety and sanitation standards.
  • Measured and mixed ingredients according to precise recipes for best results.
  • Managed kitchen budget for supplies and labor hours, consistently meeting targets.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Kept kitchen clean and organized by performing daily maintenance tasks.

Dennys Restaurant
Spring, TX

Server
08.2009 - 02.2010

Job overview

  • Proven ability to learn quickly and adapt to new situations.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Gained strong leadership skills by managing projects from start to finish.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Applied effective time management techniques to meet tight deadlines.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Learned and adapted quickly to new technology and software applications.
  • Identified issues, analyzed information and provided solutions to problems.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Self-motivated, with a strong sense of personal responsibility.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Worked well in a team setting, providing support and guidance.
  • Skilled at working independently and collaboratively in a team environment.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Developed strong communication and organizational skills through working on group projects.
  • Strengthened communication skills through regular interactions with others.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.

Education

Sinclair Community Colege
Dayton

GED
01.2011

University Overview

  • Awarded [Award Name]Serve Safe Certified

Skills

  • Staff Management
  • Brand Management
  • Contract Development and Management
  • Project Management
  • Lead Generation
  • Team Leadership
  • Business Planning
  • Verbal and Written Communication
  • Customer Relationship Management
  • Managing Cash Register
  • Managing Defaults
  • Employee Training
  • Supplier Relations
  • Managing Employee Relations
  • Coaching and Mentoring
  • Schedule Preparation
  • Food and Beverage Management
  • Time Management
  • Key Performance Indicators (KPI)
  • Managed Care
  • Product Management and Branding
  • Managing Laborers
  • Issue and Conflict Resolution
  • Maintenance and Repair Management
  • Procedural Streamlining
  • Managing Operations and Efficiency
  • Overseeing Employees
  • Reading Comprehension
  • Managing Live Events
  • Administration and Reporting
  • Managing Multiple Tasks
  • Performance Tracking and Evaluations
  • Staff Management
  • Productivity Performance
  • Sales and Marketing
  • Strategic planning
  • Policies and procedures
  • Coaching and mentoring
  • Business Development
  • Schedule optimization
  • Mathematical calculations
  • Negotiation
  • Sales and marketing
  • Contract Management
  • Operations management
  • Creative merchandising
  • Business planning
  • Financial Management
  • Budgeting
  • Improvement initiatives
  • Verbal and written communication
  • Job inspections
  • Business administration

Certification

  • CM - Certified Manager Certification
  • CPM - Certified Professional Manager
  • Certified Food Handling, Taco Bell ServSafe
  • Certified food handling, Wendys ServSafe
  • Certified food handling Waffle house, ServSafe
  • Licensed Food Handling ServSafe
Availability
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Bakery Team Member
Shipley's Donuts
03.2023 - 05.2023
Master Grill Operator
Waffle House Restaurant
01.2023 - 03.2023
Manager
Wendys
12.2022 - 05.2023
Manager
Taco Bell
08.2021 - 09.2022
Package Handler
Continental Concessions
07.2016 - 11.2023
Cook Shift Leader
KFC Taco Bell
2015.02 - 2023.05 (8 education.years_Label & 3 education.months_Label)
Cook/SErver
Dennys
10.2010 - 07.2012
Server
Dennys Restaurant
08.2009 - 02.2010
Sinclair Community Colege
GED
Server
IHOP

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Caleb White