Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Caleb Whitney

Slidell,LA

Summary

Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CLRX Pharmacy
Slidell, LA
04.2022 - Current
  • Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
  • Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
  • Collaborated with other healthcare professionals to ensure optimal patient care.
  • Verified accuracy of medication labels before they were dispensed to customers.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
  • Assisted in training new employees on pharmacy procedures.
  • Monitored inventory levels of commonly used drugs and placed orders when necessary.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.

Patient Access Representative

Ochsner
Slidell, LA
01.2021 - 02.2022
  • Ensured accuracy of all data entered into computer system.
  • Collaborated with other departments to ensure quality customer service was delivered.
  • Facilitated communication between patients, staff members, and third party payers.
  • Maintained confidentiality of all patient information in accordance with HIPAA regulations.
  • Answered phones promptly in a professional manner.

Device Specialist

Amazon
Slidell, LA
03.2020 - 01.2021
  • Provided guidance on best practices related to device usage.
  • Provided technical support for users with varying levels of computer literacy.
  • Responded quickly to user requests for assistance with their devices.
  • Performed troubleshooting and diagnosis of hardware, software, and network issues.
  • Collaborated with IT teams to develop solutions for complex technical problems.

Clerk

Weeks Marine
Slidell, LA
10.2019 - 02.2020
  • Created memos, letters, emails, reports, presentations as requested by management.
  • Verified accuracy of all paperwork prior to submission for processing.
  • Prepared deposits according to established procedures.
  • Entered data into computer systems accurately and efficiently.
  • Maintained inventory levels of office supplies and equipment as needed.

Lead Server

Yee Chinese
Slidell, LA
03.2018 - 08.2019
  • Processed guest checks using POS system accurately.
  • Coordinated with kitchen staff to ensure smooth flow of orders from preparation to delivery at the table.
  • Controlled costs by minimizing waste and maximizing table turns.
  • Assisted with training new employees on proper table setting, menu knowledge, and customer service techniques.
  • Provided exceptional customer service to guests, resolving any issues that arose in a professional manner.

Electronics Department Manager

Target
Slidell, LA
01.2017 - 01.2018
  • Evaluated market trends to identify potential areas of improvement for the electronics department.
  • Performed daily analysis of sales figures and adjusted pricing accordingly.
  • Ensured compliance with company policies, regulations and safety guidelines.
  • Generated weekly reports outlining progress made within the electronics department.
  • Assisted customers in selecting appropriate products based on their individual needs and preferences.

Electronics Repair Technician

Goodwill
Slidell, LA
09.2016 - 12.2016
  • Instructed customers on proper use of their newly repaired electronics product.
  • Conducted tests to ensure that equipment was functioning properly after repairs were completed.
  • Assisted colleagues in resolving complex technical issues related to electronics repair.

Education

High School Diploma -

Slidell High School
Slidell, LA
05-2014

Skills

  • Prescription Filling
  • Insurance Verification
  • Insurance Billing
  • Team Collaboration
  • Resolving customer issues
  • Patient education and counseling
  • Supporting pharmacy operations
  • Quality assurance and control

Accomplishments

  • Received top performing team member accolade in device support at amazon
  • Received official recognition from Ochsner leaders for assisting a suicidal patient via in bound call while following protocols to alert local authorities to reach patient in mental distress and keeping the patient calm
  • Received recognition from Electronics supervisor at Target for helping the Slidell team reach the top 3 in sales out of all stores state wide
  • Received recognition/congratulations from store owner at Yee Chinese for being the only server to never have a table leave without placing a tip on the table

Certification

  • PTCB certified

Timeline

Pharmacy Technician

CLRX Pharmacy
04.2022 - Current

Patient Access Representative

Ochsner
01.2021 - 02.2022

Device Specialist

Amazon
03.2020 - 01.2021

Clerk

Weeks Marine
10.2019 - 02.2020

Lead Server

Yee Chinese
03.2018 - 08.2019

Electronics Department Manager

Target
01.2017 - 01.2018

Electronics Repair Technician

Goodwill
09.2016 - 12.2016

High School Diploma -

Slidell High School

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